Sales Office Administrator

• Join a well established business in a brand new role
• Enjoy a varied and busy role within a motivated team
• Use your excellent communication and administration skills

Job Description: Sales Office Administrator

• £28,000 - £30,000. 25 days paid holiday. Office based. 37.5 hours per week contract.
• This is a new role, created to support the Operations Manager in a broad range of sales order and customer service duties.
• This will include: Accurately process orders from garden centre customers (including picking notes, delivery scheduling and invoicing).
• Generate reports from the ERP system.
• Communicate regularly with customers, Sales Representatives and Merchandisers to ensure clarity.
• Take the opportunity to up-sell and cross-sell whenever possible.
• Take every opportunity to elevate the customer experience.

About the Company:

• Mims Pottery was established in 1988 and has grown to become a highly respected supplier of garden pots and planters to garden centres throughout the UK. The showroom and head office team in Glasgow are a crucial part of the national team that delivers their exceptional customer service.

Candidate profile: Sales Office Administrator

This will be a varied, challenging and enjoyable role where you will deal with shifting priorities, seasonal demand increases and high customer expectations. We are looking for someone with strong sales office skills and the ability to work to deadlines.

Suitable candidates will possess:

• 3+ years of experience in a sales office or customer service role
• Excellent telephone and written communication skills
• Experience of a CRM or ERP system
• Able to use Excel, Word and PowerPoint
• High attention to detail
• A friendly, positive and approachable attitude  
• Work well independently and within a team
• Enjoys a busy role with plenty of ‘spinning plates’
• Car owner / driver preferred for access to the office.

Salary/Benefits Information:

• The job holder will enjoy a salary in the range of £28,000 – £30,000 with 25 days paid holidays.

Contact: Nick Hester

Job Reference: NH/88281

Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.  If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.