National Account Manager - eCommerce

National Account Manager - eCommerce

•            Location: Frimley, Surrey

•            Function: Commercial Sales

Overview:

eCommerce is a Number 1 strategic pillar of SC Johnson’s growth strategy, and this is a great opportunity to join the team in a newly created and incremental role.

About the role

As a pivotal member of our UK Sales team, you will take on the role of Ocado Account Manager, where your primary focus will be on developing strategic plans, identifying new business opportunities, and ensuring the delivery of the customer P&L in line with company guidelines. Your expertise will be crucial in managing and executing Ocado-specific commercial and media plans, all while aligning with our brand's marketing objectives.

In addition to your responsibilities with Ocado, you will also oversee the UK Amazon Fresh business. This aspect of your role involves collaborating with various teams to ensure the seamless execution of marketing initiatives, thereby driving growth and achieving our business goals.

Responsibilities:

Ocado Account Manager (85% of the role)

• Full Account Management for the SC Johnson portfolio across Ocado
• Ownership of overall customer KPI delivery (Revenue, Profit, Shares)
• Ownership of Ocado Joint Business Plan (JBP) negotiation, preparation and ongoing adjustments where needed
• Ownership of all retailer administration for the Ocado Account, driving a ‘right-first-time’ and heightened attention to detail mentality
• Define a strong conversion strategy for SC Johnson across all brands, and ensure flawless execution of Ocado media plans, including delivery on time in full, and improving creatives
• Work with eCommerce + Marketing to roll out SC Johnson’s digital shelf ambition through best-in-class content and creative updates and SEO optimisation
• Work with existing suppliers to improve Digital Shelf effectiveness (Profitero, Brandbank etc)

Amazon Fresh (15% of the role) 

• Supporting the Amazon Associate Manager as well as ownership of Amazon Fresh
• Monitoring and managing performance of SC Johnson’s business in Amazon Fresh, including online media and promotions
• Ownership of Amazon Fresh AVN negotiation, preparation and ongoing adjustments where needed
• Explore ranging & promotional opportunities for Amazon Fresh
• Building strong working relationships with Amazon Fresh's key stakeholders

Experience you’ll bring:

• Solid account management experience within Grocery / FMCG. eCommerce experience would be an advantage.
• You have built winning sales plans, as well as negotiated and executed annual business plans
• Strong presentation skills (group and individual situations).
• An ability to think strategically and negotiate with buyers
• Challenging positively both internally and externally
• Excellent communication in group and individual situations

Behaviors you’ll need:

• Strong planning and organisational skills
• Ability to work well in a team environment and network cross functionally (team player ‘can do attitude’).
• Thinking big and taking a proactive approach to the customer
• Capacity to strike up relationships with multiple groups of people in different customers e.g. buying, supply chain, store operations
• A passion for making a difference

What’s in it for you?

• Competitive pay, car allowance, sales incentive & Profit Share
• Flexible starting and finishing times + 4.5 day working week
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme and plenty of free parking spaces
• Free onsite Gym + free classes

Please note that this role is not eligible for relocation support

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.