Business Development Manager

Title: Business Development Manager
Reporting to: Sales Director -Gary Coggin

Creme d’Or

https://www.cremedor.co.uk/

Creme d’Or was born in 1991. Two friends had a very clear vision: To supply their customers with top quality chocolate products that were both fresh and innovative. This offering would be backed up by a level of customer service that would become the envy of the industry.

Over 30 years later this ethos is stronger than ever, and the ‘family’ of Creme d’Or extends from its staff to its vast array of customers throughout the UK and overseas. Creme d’Or has continued to grow from strength to strength. In 2018 Matt Pullan and Gary Coggin joined the business on the board of directors to drive this customer and product focussed vision forward.

Today, Creme d’Or operates from its 20,000 sq.ft. warehouse on the outskirts of Beverley in East Yorkshire, employing 40 people who make up the customer support, sales, export, product, stock procurement, accounts, and warehouse teams.

There is not a better specialist wholesaler of chocolate, confectionery and snacks with exclusive brands and licences.

The Role

This is a new evolutionary role within the Creme d’Or sales structure, to evolve the North West Territory and demonstrate our exciting product range to both existing and new business opportunities. You will approach the existing customer base of independent retailers including Garden Centres, Farm Shops, Deli’s, Family entertainment destinations, children’s play parks to name a few and showcase our array of products. Creme d’Or have invested in an exciting pipeline of NPD and are delivering these to the market. 2024 and 2025 will be very exciting years.

The Business Development is part of the Sales Team working towards achieving increased sales and profit margins by maximising the opportunity to broaden the shopping basket.  The priority of the Business Development Manager is to manage and develop Creme d’Or’s existing relationships, whilst introducing and converting the business to new opportunities. The expectation is on a 70:30 split.

The business is operated from a single site and with a very close-knit team, this role will be independent in the field however you will be working closely with the senior management team and Directors. The expectation is you will be able to identify key opportunities and execute the correct sales process to achieve the sale.

Responsibilities:

• Present Creme d’Or business offering and array of brands.
• Be a ‘real’ hunter who can identify and close profitable long term business deals
• Be able to build long term professional and sustainable customer relationships to the benefit of the business.
• Network with key customers to identify and address specific needs.
• Manage accounts and build relationships with key internal personnel.
• Develop and maintain relationships with customers to ensure long-term success.
• Act as the liaison between customers and internal teams guaranteeing customers’ requirements are met
• Identify and attract prospective strategic customers.
• Monitoring incoming customer orders ensuring these are fulfilled
• Collect and analyse sales data and trends.
• Hold regular meetings with management and Directors.

Ideals :

• Proven work experience as Business Development Manager / Sales manager
• Ability to plan and organise a weekly call schedule.
• experience in sales and/or customer service
• Demonstrable experience in negotiating
• understanding of sales performance metrics
• Strong organisational skills
• Strong communication skills
• Understand basic KPI’s / tracking to achieve budget.
• Full driving licence is essential for the position.
• BA degree in Sales, Business Administration or relevant field experience would be a bonus.

Opportunities for development:

With a relatively new sales team you will have the opportunity to make a significant mark on a fast-growing business that is becoming one of the major players within the UK confectionery market.

Any CVs received directly by Creme d’Or will be passed to their retained recruiter Otter Recruitment