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Group Loyalty Manager

England, Cambridgeshire
£50000 - £65000 per annum + DOE
Closing date
5 Jun 2024

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Business Sector
Non Food & Drink
Contract Type
Full Time
Retail Management

Job Details

Ready to be challenged and work with a leading name in the industry?

This could be the new job you hoped the new year would bring!

What can I expect:

As our Group Loyalty Manager, you'll be at the forefront of enhancing our customer experience and driving loyalty among our 1.2 million members. Your main objective - analyse customer purchasing habits and craft irresistible product initiatives delivered through our exclusive Club mailer, ultimately boosting store visits and basket spend.

Here's what your role entails:

📧 Emails to our legacy database:

Strategizing and planning the mailer schedule in collaboration with department heads and category managers.
Analyzing mailer data to optimize performance, ensuring emails are delivered effectively and offers are successful.

🛍️ Organization and Production:

Curating engaging content for our registered club mailers, maintaining our brand voice and style.
Ensuring accuracy and effectiveness of all linked content and store listings.

🤝 Engagement Management:

Supporting garden center teams and customers, providing relevant reports and metrics for success measurement.
Analyzing loyalty data to identify opportunities for improvement and assisting in delivering best practices.

📊 Administration:

Handling administrative tasks such as loading club cards and managing card stock levels.

What do I need?
  • A data-driven mindset with an ability to analyse customer behavior.
  • Excellent communication skills and able to collaborate across departments.
  • Experience in loyalty program management and email marketing is a plus.

And the company?

A trusted name with a great reputation. They invest in their people and this is reflected in their staff retention!

Ready to find out more? Give Jordan a call on 01780 480 530 - I'll be happy to discuss the above in further detail.


MorePeople are a specialist recruitment business for the food, fresh produce, horticulture and agriculture industries. Founded in 2000 by two passionate foodies with vast experience in the industry, we’re a growing team comprising of a mixture of ex-industry professionals and professional recruiters passionate about the sector.

Offering a functional approach to recruitment, we have dedicated expert teams to assist in all roles across a business;

  • Commercial  
  • NPD
  • Operations
  • Technical
  • Growing
  • Agronomy
  • Engineering
  • Finance
  • HR, Admin & IT
  • Rural Surveyors, Land Agents & Estate Managers

The team are committed to offering the best recruitment service for all professional roles within the sectors in which we operate.

Find out more on our website at or call us on 01780 480530.

Company info
01780 480530
Cherryholt House
Cherryholt Road

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