Coffee Manager (General Manager/Operations)

Our client:

• A premium, high-end brand that stands for excellence globally
• A truly unique, luxury flagship hospitality space in the heart of London - in a beautiful historical building with designer decor
• Outstanding training and career progression on offer within this company

The role:

• Coffee Manager for a fast-paced, high-end operation within a luxury London flagship store
• The Coffee Manager will lead, train and inspire a large team of Baristas
• They will uphold exceptional standards of coffee service and provide a truly memorable customer experience
• The Coffee Manager will ensure success through market-leading training with the support of the global Training Centre and Marketing teams, drawing on their outstanding coffee knowledge and passion for coffee
• The Coffee Manager will have further accountability as the wider Store Duty Manager on a shared rota basis
• The successful Coffee Manager will drive sales and ensure sales targets are met
• Responsibility for HACCP standards, stock management, waste management, POS systems management

The ideal candidate must have:

• Management experience in a premium, high-volume F&B environment
• An unwavering passion for coffee and unrivalled coffee knowledge - product, industry and service techniques
• Highly developed technical skills in coffee preparation and service
• You should be able to demonstrate flawless customer service in a luxury environment
• Positive attitude with the ability to continuously inspire and motivate your team
• Additional European languages would be a real benefit

Benefits & details:

• Up to £38k + bonus + excellent benefits

Please send your CV using the form on this page, quoting reference 5/16450/7. Confidentiality assured.

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