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Customer Service Account Manager | Food Service | London

Employer
MorePeople
Location
England, Hertfordshire, Waltham Cross
Salary
Competitive
Closing date
2 Aug 2022

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Business Sector
Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Customer Services, National Accounts

Job Details



About Our Client

Our client is a family business with a passion for fresh produce, they are a leader in the UK distribution of fresh fruit, vegetables, dairy and cheese. With the headquarters on the outskirts of London, and with depots around the UK, they manage over 3,000 orders each day to the UK's leading restaurants and hotels.

About the Role

The purpose of this role is to engage and build relationships with external stakeholders to contribute towards the business and its growing customer base. Your main goal in this role is to build relationships with the chefs and buyers of the customer account base by field visits, email and phone.

You will be responsible for growing the existing Solstice customer base, prospect and sign new accounts, ensure customer purchasing portals are updated, aligned, and signed off with the customer. In addition, you will make sure that all customer requirements / complaints are promptly responded to when received and responded to appropriately while also be willing to undertake any other duties in relation to the customer service team as may be reasonably required.

The Ideal Candidate

The ideal candidate for this role will have experience managing customer expectations and have sales experience within fine dining.

Minimum Requirements

As minimum you must have excellent listening, questioning and feedback skills. In addition, you will possess very good computer skills, professional manner, and good verbal communication skills, as well as the ability to work under pressure and remain calm whilst still maintaining attention to detail. The ability to prioritise, multi-task and meet deadlines and resolve queries are must haves.

How to Apply

Sound like you? Please apply below. To discuss the role in more detail, please contact Rae on 01780 480 530 or rae@morepeople.co.uk Job reference RG15081.

Company

MorePeople are a specialist recruitment business for the food, fresh produce, horticulture and agriculture industries. Founded in 2000 by two passionate foodies with vast experience in the industry, we’re a growing team comprising of a mixture of ex-industry professionals and professional recruiters passionate about the sector.

Offering a functional approach to recruitment, we have dedicated expert teams to assist in all roles across a business;

  • Commercial  
  • NPD
  • Operations
  • Technical
  • Growing
  • Agronomy
  • Engineering
  • Finance
  • HR, Admin & IT
  • Rural Surveyors, Land Agents & Estate Managers

The team are committed to offering the best recruitment service for all professional roles within the sectors in which we operate.

Find out more on our website at www.morepeople.co.uk or call us on 01780 480530.

Company info
Website
Telephone
01780 480530
Location
MorePeople
Cherryholt House
Cherryholt Road
Stamford
Lincolnshire
PE9 2EP
GB

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