THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

The Retail Business Manager (RBM) manages an assigned group of multi-site operators across varied UK trade channels (including Retail and Wholesale) within the UK market. The RBM is a pivotal role within the UK sales team with responsibilities for developing and growing JUUL’s new product listings, distribution, rate of sale and retailer share of mind/voice through seamless execution of customer account plans. Performance in this role will be measured primarily by achievement of product listings, volume and sales growth, implementation and execution of training, trade programs and in-store visual merchandising. This role is ideal for someone currently working as a National Account Manager/ Executive in the FMCG categories looking to grow and develop within a challenging and rewarding national account role. This role reports to an Account Director.

KEY RESPONSIBILITIES: 

• Direct ownership of contract negotiations, relationship, execution and KPI’s for assigned accounts 
• Management of the Joint Business Planning process ensuring business objectives are jointly owned and exceeded 
• Develop and nurture strong relationships amongst a range of departments within your customers business, and facilitate the building and growing of strong relationships between the customers and the JUUL team 
• Implement trade and channel marketing plans specific to your customers in line the with the UK business plan 
• Manage account budgets ensuring spend in line with agreed objectives and contractual obligations 
• Forecasting accurately using data analysis to identify risks and opportunities 
• Maintain and agree contractual obligations, and ensure the highest levels of customer services 

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• At least 3-year experience working in a business development and or national account role in the FMCG sector 
• Experience and knowledge of the FMCG retail environment 
• Experience and ability to manage a diverse group of stores across a geographic area 
• Persuasive and adaptable presenter - ability to positively influence different stores and staff
• Ability to build and develop collaborative relationships - internal and external 
• A full UK driving license is required for this role
• Ability to problem solve and think on your feet  

EDUCATION:

• BA/BS degree preferred but not required

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Boundless snacks and drinks
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with applicable employment eligibility verification requirements. All applicants must have the authorization to work for Juul Labs in the country of employment.