Business Development Manager

ABOUT US

We are a trusted partner in protecting brands and their end-consumers around the world, through clear and accurate product information.

Creating trust: Consumers must be able to trust product information, in order to trust a brand. When our clients choose to work with us, they are trusting us with the reputation and the future of their brands.

By providing expertise: We are a highly versatile team of experts with a unique blend of manufacturing, retail, enforcement and commercial experience. Our clients rely on us to know every angle of the international product information sector, inside out.

Through collaboration: Our clients trust our expertise and choose to work with us as collaborative partners, to help them build successful brands. We work side by side with our clients to interpret and apply legal guidelines, enabling them to launch innovative products quickly and efficiently.

ABOUT YOU

Our Teams are the physical face and representation of our Values to our customers; you are:

Welcoming: friendly, approachable and open to new ideas

Positive: create a positive experience for our people and our clients

Confident: act with integrity from a strong foundation of expertise

Simple: remove complexity and bring clarity

The Role

Responsibilities

• Develop and maintain a prospect pipeline and cold call potential customers to establish and secure new profitable opportunities.
• Develop and manage relationships across a range of Key Clients, partnering with them and understanding their needs
• Identify key areas for profitable growth
• Ensure Client queries and requests for new work are responded to in a timely manner
• Ensure relevant systems are kept up to date
• Provide information for continuous improvement of quotation accuracy and process
• Work together with customers and internal teams to ensure that while customer satisfaction is maintained, and the needs of the business are fulfilled.
• Attend Trade Shows and Events to gain insight and new customers

Skills & Experience Required

• Sales and Customer Management Experience
• Time Management and Organizational Skills
• Numerate, logical and with good IT skills.
• Selling and Negotiations Skills
• In-depth Customer Service Experience
• Strong Administration Experience
• Presentation Skills
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the business

Desirable but not essential experience:

• Knowledge of food industry and/or regulatory services
• Project management experience