National Account Manager – Amazon

The Advocate Group has partnered with Karium, an exciting business that operates within the personal care sector. To drive and develop the company’s brand and product portfolio in the E-commerce space, we are looking for an ambitious and Amazon-savvy National Account Manager to play a role in business growth online.

Karium is a fast growing UK based FMCG company primarily operating in the Health and Beauty space. With a turnover of around £58 million, they are a highly ambitious business with the vision to double that over the next 3-5 years. Karium have a strong product and brand portfolio consisting of a number of recognisable brands within an exciting category, including Cuticura, Botanical Lab, Soft & Gentle, Provoke and Inecto.

Responsibilities

• Develop the sales strategy, annual business plans and deliver against these for the defined customer base.
• Ownership of full Customer P&L managing and delivering against all required elements
• Deliver against the sales budgets in line with the needs of the business
• Work closely with Brand & Digital Marketing Teams to ensure visibility & conversion in the channel is maximised and packs and products are aligned to the ecommerce strategy
• Forecast volume, sales and spend effectively as per the agreed target level
• Maintain accurate customer records, including contact reports & development progress reports.
• Always negotiate the best possible return on company investment.
• Management of trading terms, investment and promotional spend.
• Build collaborative relationships with all key stakeholders (internal & external).
• Engage the business by representing customers internally to inform business strategy.
• Attend sales meetings, conferences, trade shows & conventions as and when required.
• Ability to “make things happen” especially during difficult times through meticulous, planning, preparation, creativity and dynamism.

Your profile:

You will have a strong background working at National Account Manager Level within a consumer-focused business. You will have proven success in building strong relationships and negotiating with Amazon as a key account, in addition to:

• An excellent understanding of Amazon and the ecommerce channel with proven capability to manage the daily changes of an online retailer
• Strong understanding and proven capability of managing Amazon and other ecommerce retailers
• Excellent commercial and account management skills
• A real ability to build strong relationships with internal and external customers at multiple levels
• Ability to negotiate with customers to achieve objectives
• Proven experience of using market & consumer insight to deliver commercial benefits
• Strong analytical skills and able to interpret complex data
• Good commercial acumen & commercial understanding of other business functions
• The ability to work to tight timescales and deadlines
• Tenacious ability to go the extra mile to make it happen within all accounts

If you want to join a forward-thinking business that values your drive and hunger to learn and develop, encouraging you to grow with the business while representing some of the UK’s leading brands, then get in touch!

Tel: 0151 209 2055 to speak to Erin