Global E-Commerce Lead

Kevin Edward Executive Search
Manchester, Greater Manchester
Competitive Salary + Additional Benefits
Closing date
24 Jun 2021

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Business Sector
Non Food & Drink
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Job Details

My client is a privately owned , global brand within Health & Beauty. Manufacturing a range a bath & body products in the UK.

Purpose of role

To drive sales across the global E-Commerce account base, including their own websites and e-commerce retail customers and to achieve agreed monthly, quarterly, and annual sales targets. Managing accounts such as Amazon & Feel unique alongside other etail accounts.

Roles & responsibilities

  • Act as the strategic and operational lead for all e-commerce customers, including retail customers and the company's own websites as directed – agree short term plans to drive sales as well as develop and secure buy in for medium term growth plans
  • Proactively identify and maximise short term tactical opportunities whilst building longer term strategic plans
  • Secure and drive increases in distribution across existing and new branded ranges at agreed pricing
  • Implement promotional and visibility driving initiatives to ensure that strong ROS is achieved online
  • Develop, lead, and own the UK key account promotional plan
  • Establish positive relationship with all key customers – ensure that all have appropriate frequency of contact.  Contact strategy to be agreed internally and externally
  • Follow up on all new opportunities identified in each customer meeting so that sales can be maximised
  • Quickly address any issues by customers to ensure that a positive impression of the brand is always left
  • Follow up on new business leads promptly and effectively
  • To deputise for other UK commercial manager’s, on account interface, in their absence


  • Ultimately the lead point of accountability for sales delivery and growth across the UK, Europe, and ROW
  • Provide a monthly report of delivery against targets set, including specific sales budget targets
  • Meet weekly with Commercial Director to review weekly delivery and agree next week’s priorities
  • Achieve sales targets
  • Achieve new listings in line with targets agreed
  • Demonstrate excellent product knowledge
  • Demonstrate excellent selling skills

Work based competencies

  • In depth knowledge of relevant markets and routes to market
  • Good time management skills – ability to manage multi tasked agenda effectively
  • Good analytical skills - ability to gather data, analyse and interpret
  • Working knowledge of Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Explorer

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