Key Account Manager - Digital
Balham SW12 South West London
Brindisa offers premium Spanish gastronomy, drawing on 33 years of carefully sourcing fine Spanish food for the UK market. The classic ingredients of Spanish cooking are available from our shops at Borough Market, Balham, online and our five restaurants.
We currently have an exciting opportunity to join our fast-paced and competitive Trade Sales Team. Brindisa is a wholesale business providing the most delicious Spanish foods nationwide to Delis and Restaurants, Online, the Multiples, Food Halls and Wholesalers. Our team is friendly and our industry is broad and we are looking for someone enthusiastic and determined.
This role should appeal to a candidate who uses their tenacity and skill to drive sales across the Online sector. Multifaceted, you will get involved in all aspects of running accounts from product development, supply chain to finance. The role also has line management responsibilities with one direct report.
Key aspects of the job:
Maintaining and developing strong relationships with our Third-Party Online customers in order to set and meet monthly sales targets
Developing strategies to drive sales across the sector, with the ability to build and negotiate key customer business plans
Acting as the day-to-day contact for the customer, owning the relationship and resolving issues in timely manner
Working closely with the Marketing department to drive key customer marketing initiatives
Liaising with Supply Chain teams both internally and externally to ensure a high level of service
Building volume forecasts for key customer promotions, feeding these to our Stock team
Regular reporting of key performance metrics
Ability to understand and use data to inform key business decisions
Commercial and operational management of our direct-to-consumer website – developing products, planning promotions and managing pricing
Experience in account/relationship management with experience managing Online and/or Grocery accounts
Strong commercial acumen
Excellent communication and presentation skills
Sound knowledge of the UK retail and online sector
Ability to work effectively with internal stakeholders across the business from Warehouse, Buying and Stock teams
Drive to develop new ideas from beginning to end and seek out opportunities to drive growth
Intermediate excel skills
A passion for food and keen to learn about Spanish food
For successful candidates we offer:
A competitive salary of £38,000 - £45,000 per annum plus OTE
Flexible and part-remote based working
28 days holiday pay, rising to 33 days after 5 years of service
Pension Auto Enrolment
Training opportunities and a friendly working environment
To apply please send CVs with covering letter clearly outlining your suitability for the role and your salary expectations. Due to the high volume of enquires we are not always able to respond to all CVs. Sorry but only successful candidates will be contacted.