National Account Manager

My client is a top 10 Toy company within the UK, their toys include some iconic brands and licenses.

The role of National Account Manager is a key pivotal position within the sale department. You will have the task of developing our business with some of our major customers. You will be able to demonstrate a high level of success in your career to date, with strong business planning skills, and possess excellent communication and organisational skills; be a strong and convincing presenter; be able to think and act commercially; understand the importance of building profitable sales, be a good decision maker; and understand how to build and sustain relationships at all levels within the organisation and in those of our customers. You will need to be able to demonstrate a high level of success in your career to date.

Desirable Personal Qualities required:

• Commercial, Confident, Organised, Enthusiastic, Resilient, Flexible, Determined and a good communicator.
• Self-motivated, able to use initiative and be creative
• Good interpersonal skills - able to build and sustain relationships (internal & external)
• Able to work well under pressure and maintain an excellent level of accuracy and attention to detail
• Analytical thinking skills (methodical, questioning, problem solving, logical)
• Ability to question, analyse and interpret information
• You will have a minimum of 4 years working in Sales operating at Key/National Account level.
• Must have either Grocery or eCommerce account management experience

Responsibilities:

• Responsible for managing a portfolio of National accounts
• Create commercially sound annual business plans
• Implement the company strategies with portfolio of accounts
• Responsible for achieving Sales and Profit Contribution for portfolio of Accounts
• Regular reviews of accounts and account performance and what is input into the company documents – communication of issues and opportunities
• Manage agreed ‘Customer Investment Support’ budget – regularly reviewing investment, accruals, invoicing
• Regularly review and communicate EPOS Data to the relevant members of the team– highlighting successes and issues as they happen
• Regular forecasting and analysis by Account
• Presentation of New Products to customers as required
• Develop promotions and activities to maximise sales performance
• Develop Account relationships with Buying Managers, Buyers, Merchandisers, Stock Controllers
• Identify and target new business enquiries and opportunities
• Liaise with Customer Support Personnel to maximise customer service & performance
• Attendance at Trade Fairs and exhibitions as required