National Account Manager

Kevin Edward Executive Search
Cheam, Sutton
Competitive Salary + Additional Benefits
Closing date
14 May 2021

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Business Sector
Non Food & Drink
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Job Details

My client is a top 10 Toy company within the UK, their toys include some iconic brands and licenses.

The role of National Account Manager is a key pivotal position within the sale department. You will have the task of developing our business with some of our major customers. You will be able to demonstrate a high level of success in your career to date, with strong business planning skills, and possess excellent communication and organisational skills; be a strong and convincing presenter; be able to think and act commercially; understand the importance of building profitable sales, be a good decision maker; and understand how to build and sustain relationships at all levels within the organisation and in those of our customers. You will need to be able to demonstrate a high level of success in your career to date.

Desirable Personal Qualities required:

  • Commercial, Confident, Organised, Enthusiastic, Resilient, Flexible, Determined and a good communicator.
  • Self-motivated, able to use initiative and be creative
  • Good interpersonal skills - able to build and sustain relationships (internal & external)
  • Able to work well under pressure and maintain an excellent level of accuracy and attention to detail
  • Analytical thinking skills (methodical, questioning, problem solving, logical)
  • Ability to question, analyse and interpret information
  • You will have a minimum of 4 years working in Sales operating at Key/National Account level.
  • Must have either Grocery or eCommerce account management experience


  • Responsible for managing a portfolio of National accounts
  • Create commercially sound annual business plans
  • Implement the company strategies with portfolio of accounts
  • Responsible for achieving Sales and Profit Contribution for portfolio of Accounts
  • Regular reviews of accounts and account performance and what is input into the company documents – communication of issues and opportunities
  • Manage agreed ‘Customer Investment Support’ budget – regularly reviewing investment, accruals, invoicing
  • Regularly review and communicate EPOS Data to the relevant members of the team– highlighting successes and issues as they happen
  • Regular forecasting and analysis by Account
  • Presentation of New Products to customers as required
  • Develop promotions and activities to maximise sales performance
  • Develop Account relationships with Buying Managers, Buyers, Merchandisers, Stock Controllers
  • Identify and target new business enquiries and opportunities
  • Liaise with Customer Support Personnel to maximise customer service & performance
  • Attendance at Trade Fairs and exhibitions as required

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