Wholesale Account Executive

22 Jul 2019
22 Aug 2019
Business Sector
Food & Drink
Full Time
Contract Type

Job Title: Wholesale Account Executive

Location: Mayfair, London

About the Company:

Our client is a premium exotic food and beverage company, offering a range of exclusive ingredients. They are continuing to develop and market unique and innovative products for unique and distinguished recipes.

Main Purpose of the Role:

The Wholesale Account Executive will work closely with the VP of Wholesale to maximise sales through proactive communication with our client’s partners and external contacts, building and maintaining long-term relationships.  Tasks may involve project management, strategic planning, sales support, service application, logistics, and marketing.  The role is ideal for someone with scope for progression and development.

Key Responsibilities:

  • Operate as the point of contact for clients, developing and maintaining long-term relationships with accounts through proactive communication.
  • Generate sales among client accounts, including upselling and cross-selling, achieving sales targets and KPI’s as set by the VP Wholesale.
  • Delivering a balanced range across all accounts, working with the client’s budget, phasing and product mix to develop a global, balanced, innovative and commercial product range that considers price points, quality and standards
  • Conduct business reviews to ensure clients are satisfied with their products and services, monitoring company performance against service level agreements and flagging potential issues.
  • Work closely with clients to understand market requirements and local competition activity and impact, visiting clients when appropriate.
  • Translate client requirements to internal teams (buying, supply chain, finance and marketing), acting as the key interface between the company and client.
  • Make sure clients receive requested products and services in a timely fashion, liaising with internal departments to ensure client needs are fulfilled effectively, escalating and resolving areas of concern.
  • Forecast and track client account metrics.
  • Manage projects within client relationships, working to carry out client goals while meeting company goals.
  • Identify opportunities to grow business with existing clients and collaborate with Head of Sales to reach prospective clients, following up on progress.
  • Service multiple clients concurrently, meeting tight deadlines.
  • Keep and update records of client transactions on CRM systems, ensuring internal stakeholders are aware of any changes within clients.
  • Co-ordinate clients’ compliance requests, creating and maintaining a database of legislative compliance across all countries.
  • Understand the luxury food and drinks market, emerging trends and customer profiles with the ability to analyse opportunities and risks to deliver a profitable range.
  • Person Specification:

  • Account Executive with at least 2-3 years’ experience and an established track record of driving business forward.
  • High level of accuracy and attention to detail.
  • Excellent interpersonal and presentation skills with ability to communicate at all levels.
  • Demonstrate pro-activity in sourcing new ideas and inspiration.
  • Strong numerical and analytical skills.
  • Excellent commercial awareness and ability to drive sales.
  • Self-motivated and highly organised with great time management.
  • Intermediate to advanced Microsoft Office skills including Excel & PowerPoint.
  • Knowledge of CRM and BMS software such as NetSuite is an advantage.
  • Have experience of working as part of a fast-paced team as well as an ability to work independently.
  • Passionate about food and drink, previous experience working for a luxury retail brand is advantageous.

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