Technical Administrator

TECHNICAL ADMINISTRATOR – UK

• Multi-award-winning Wine Brand!
• Fantastic Culture
• Great team environment

About you!

• Do you have strong communication, research, customer service, and reporting skills?
• Do you have a minimum of 1-2 years’ experience within a technical based role within Wine / FMCG environments?
• Can you build strong, lasting relationships both internally and externally?

If so, carry on reading below.
If not, also carry on reading below… you might have just found your colleagues dream role.

About the company

• Do you want to work for an internationally acclaimed wine company, owner of multi award-winning wine brands?
• How does a company that prides themselves on producing outstanding and innovative wines for their global customers sound to you?

Championing a fully integrated wine business model, the breadth of their capabilities extends all the way from vineyards to large scale and boutique wine production, packaging, marketing and distribution.

We are a leading Global wine company with consistently growing customer numbers and market shares. What better time to join and make an impact!

About the role

We have a role available for a professional & enthusiastic Technical Administrator looking to pursue their career in the wine industry.

Based in the company’s London office, and reporting to the UK Winemaker, this position will see you achieve total customer satisfaction, coupled with the effective management of the company’s compliance obligations.

Success looks like:

• Providing technical assistance to UK Winemaker;
• Ensuring all product labels are compliant with the UK/EU Market;
• Building strong working relationships with customers and ensuring technical information and specifications are up to date and on time;
• Co-ordination of in-house OH&S and incident reporting utilizing our online reporting tool;
• Dealing with, investigating, recording and reporting of customer complaints;
• Providing exceptional customer service, whilst efficiently attending to customer queries;
• Correctly maintaining the company’s sample library, whilst sending and tracking samples both domestically and internationally;
• Continuously updating and uploading company products into customer accessed digital marketing databases;
• Conducting research and development activities;
• Assisting with Wine sampling and assessment; and
• Undertaking other duties as required.

About Vertical Advantage

We are the only specialist recruiter in the consumer marketplace that work in niches across Sales, Marketing, Digital, E-Commerce, Supply Chain, Logistics and Procurement giving us far greater reach than our competitors.

Vertical Advantage has been around for nearly a decade. We know and understand our markets. It’s what we do best.

We are here for you for the long term and will always work with your best interests at heart. We work to transform your career by acting as your trusted right hand in what can be a tricky market to navigate.

We invest the time in really getting to know you. If you want a partner to offer you the best professional advice to help your career development, then drop us a line for a chat.