Customer Technical Manager
- Employer
- Natures Way Foods Ltd
- Location
- Chichester
- Salary
- £50000 - £65000 per annum
- Closing date
- 1 Jul 2019
View more
- Business Sector
- Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Other Job Function
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Customer Technical Manager
The Role
You will pro-actively manage retail customer technical relationships; ensuring all technical needs are met in full and on time, keeping the customer always at the heart, and maintaining trust and integrity. Working in collaboration and alignment with site technical and commercial teams to deliver and sell in technical initiatives to the customer.
Ensure all technical communication to the customer is joined up and aligned with the business key functions (Commercial, NPD/Process, Operations, Technical and Supply Chain)
Communicate to business all customer technical requirements and requests, challenging where relevant and resolve issues at pace.
Lead the customer QIP/JQP initiatives, ensuring projects are communicated effectively and within the agreed timescales.
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