e-Commerce Sales Analyst

Rickmansworth, Hertfordshire
Competitive salary + benefits
07 May 2019
28 May 2019
Business Sector
Non Food & Drink
Full Time
Contract Type

Are you ready for an exciting opportunity to represent Melissa & Doug as an integral part of their sales team? You would be working alongside a team of talented and passionate salespeople, analysts, and other sales support staff to help build collaborative and successful relationships with some of the largest and most well-known retail chains and e-Commerce retailers in the nation.

This key role is critical to delivering the company’s strategic plan. You will be directly involved in managing the day-to-day business activities associated with some of their key customer accounts, driving profitable sales growth for the company and developing new accounts.


  • Develop and maintain a close partnership with the e-Commerce Sales Manager to create and deliver the sales and profitability plan for Europe
  • Support the e-Commerce Sales Manager to execute the plan and deliver the sales goals in Ecommerce Accounts
  • Work as part of the senior Sales/Customer Development Team - establish and build relationships with key contacts within their e-commerce Customer Accounts
  • Bring thought leadership to how they approach e-commerce accounts, so they stay ahead of the competition
  • Clarify and measure best in class execution of the brand on all key customer platforms
  • Identify and track key performance indicators to measure business success across the markets and within each account. Review and ensure ongoing productivity and profitability of the retailer assortment
  • Analyse retailer data and internal sales data in order to help steer sales efforts. Identify potential product assortment additions/deletions with the goal of maximizing sales productivity
  • Closely manage sales trends, inventory levels and customer receipt plans with goal of capturing upside potential and minimising inventory exposure. Develop monthly flow plans, manage inventory, coordinate with retail customers’ planning teams to ensure that they are placing appropriate orders
  • Maintain monthly forecasts for internal demand planning, reflecting sell-through trends, promotional activity and product mix changes
  • Analyse account investment opportunities for marketing & merchandising  and determine ROI potential
  • Help build and maintain account promotional calendars, analyse the profitability of the promotional events and determine the shipment needs to support promotions
  • Support preparation for customer meetings, put together business review documents, meeting presentations, product recommendations and meeting agendas
  • Coordinate with internal resources on custom product development projects, availability, order flow, order issues, promotional materials, etc (interfacing with product development, logistics, demand planning, marketing)
  • Work closely with the admin support to ensure they understand market dynamics of the customers and manage their 3P marketplace, ensuring channel management of products as appropriate


  • Educated to degree level or equivalent 
  • At least 2 years of experience in analysis, business management, business development, sales analyst role or similar
  • Experience of Data handling and analysis
  • Detail oriented and demonstrate proactive forward strategic thinking
  • Action orientated and focused on achieving smart goals
  • Excellent time management skills, be able to work at a fast pace and manage a varied work load
  • Flexible, resilient and adaptable
  • Excellent problem solver and solutions oriented 
  • Excellent analytical skills with an ability to think and execute tactically
  • Excellent communication, interpersonal, planning and organization skills
  • Excellent negotiator with strong influencing skills
  • Excellent proficiency in MS Office including strong Excel skills – experience with advanced functions such as pivot tables and V-lookups
  • Confident, self-motivated and willing to learn new skills
  • Ability to think outside the box, logically, accurately and proactively
  • Excellent team player with a collaborative approach

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