E-commerce Delivery Manager

England, Lancashire, Skelmersdale
£40000.00 - £45000.00 per annum
25 Nov 2018
23 Dec 2018
JN -112018-147147
Business Sector
Non Food & Drink
Full Time
Contract Type
E-Commerce Delivery Manager

  • One of the North West's leading e-commerce brands
  • Well-established and award-winning quality British brand and manufacturer
  • International and multichannel routes to market

Role Description

The E-Commerce Delivery Lead role is responsible for leading and galvanising cross functional teams and external partners and is accountable for delivering market leading e-commerce projects.
You will allow project teams to focus on high quality delivery while supporting with vision, requirements scoping and project management. You will lead based on building trust and positive delivery.
You'll be tracking and reporting progress, delivery milestones, identifying and tracking risks, bottlenecks and critical path activities. Where risks are identified you'll escalate and create mitigation and contingency plans.
Working collaboratively, you will drive significant efficiencies, remove complexity, whilst also ensuring the business delivers its ambitious long term e-commerce goals.
Working with external partners and the internal team you'll be the primary point of contact for day-to-day project communications and logistics, playing a pivotal role in aligning deliverables. You'll jump on important e-mails and instant messages, as soon as they come in, and keep the project team running smoothly.
In collaboration with our designers, developers, specialists and using lab based UX research you will work to fully understand business and customer drivers to define and shape requirements. You will be ensuring that requirements that are prioritised contribute to delivering the strategic e-commerce roadmap as well as identifying and delivering tactical changes to improve e-commerce CX.
You'll manage the backlog and work with stakeholders to prioritise tasks and ensure project team workload is optimised. You'll strive for constructive outcomes and action orientated goals in discussions and planning sessions.
Often, the outputs will be tangible, such as architecture,workflows, spreadsheets, plans,prioritized backlog, annotated user stories, and documentation of decisions.


As a creative thinker with a challenger mind-set you will have a passion for seeking to understand, define, explore and deliver solutions that will solve significant and sometimes complex business opportunities.
You will be familiar with project management activities, structure and documentation and have an opportunity to evolve working practices as you identify improvements.
An awareness of ecommerce potential, technical possibility, customer focus, UX, requirements gathering and refinement.
A Collaborative and constructive approach and soft skills.