Customer Service Representative
- Employer
- DR Newitt
- Location
- Manchester, Greater Manchester
- Salary
- £20k - £26k - Dependent on Experience
- Closing date
- 9 Nov 2018
View more
- Business Sector
- Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Customer Services, Sales
Job Details
Customer Service Representative
Manchester Based Role –
My client is a well-established Food Manufacturer seeking to add to their Customer Service team as they experience continued growth. This is an excellent opportunity for someone seeking the next step in their career within the food industry.
Primary Function:
- Deliver excellent customer experience through effective handling of customer orders, requests and complaints.
- Develop customer relationships in order to build knowledge of their business and ways of working.
- Apply customer knowledge to provide a differentiated level of customer service
Key Deliverables:
- Execution of the sales contract
- Efficient sales order processing (all order types) in accordance with European Operational Procedures.
- Proactive development of a professional and positive relationship with assigned customers
- Follow – Up and review contract pricing agreements with Sales Managers
- Actively contribute to CRM activities of the “ Go to market team”
- Close cooperation with Sales, CSPI, Supply Chain, Logistics and Finance
Qualification – Skill Requirements:
- Relevant Customer Service experience
- Preferably from a Manufacturing background
- Excellent communication and telephone skills
- Able to work independently & Part of a team
- Fully conversant with Microsoft Office
- Experience with SAP
Salary:
£20k - £26k Salary – Dependent on Experience
If you are interested in applying for the role, please send your updated CV to thomas.mcglinchey@drnewitt.com or call Thomas McGlinchey on 0161 833 0181.
Company
D R Newitt are Food, Drink and FMCG recruitment specialists providing permanent and interim recruitment services:
We offer Headhunting, Search & Selection and Advertising services across the following disciplines:
• Sales
• Marketing and Category
• Executive
• Supply Chain / Buying
• Technical / Quality
• NPD / Process / Development Chefs
• Operations / Manufacturing
• Engineering
• HR and Finance
To enquire about a specific role or to have a confidential discussion about your career path, call or email us:
- Edinburgh Office 0131 226 5060
- Manchester Office 0161 833 0181
- Website
- http://www.drnewitt.com/
- Telephone
- 0131 226 5060
- Location
-
38 Melville Street
Edinburgh
Midlothian
EH3 7HA
United Kingdom
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