Social Media Manager
- Employer
- Ball and Hoolahan
- Location
- Hammersmith
- Salary
- £180 day rate
- Closing date
- 29 Sep 2018
View more
- Business Sector
- Non Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Marketing
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The client
Our client is a worldwide leader in hospitality and leisure, with dynamic brands already established in 95 countries and continual growth with a new premises opening every two days! They believe in being more than just a brand - they are a company full of hospitality experts who share the same passion - making people feel welcome.
The role
Manage the UK’s social media strategy in order to boost visibility, enhance customer and client engagement and drive direct revenue.
- Implement social media strategy and set goals to increase brand awareness, engagement and acquisition
- Manage all social media channel activations such as Facebook, Twitter, Pinterest, SnapChat and Instagram
- Based on brand’s direction/brief and tactical needs, plan content and delivery and use tools like Hootsuite to manage multiple social media channels
- Collaborate with local e-Commerce, Media, CRM, and Merchandising teams to ensure campaigns alignment and consistency across the entire customer journey
- Develop and manage competitions and campaigns that promote the brands
- Create engaging multimedia content such as videos, and/or outsource this effectively
- Form key relationships with influencers across the social media platforms
- Manage and facilitate social media communities by (via agencies) responding to social media posts and developing discussions
- Monitor and report on performance on social media platforms using tools such as Hootsuite/Google Analytics via Analysts team
- Educate other staff on the use of social media and promote its use within your company (in-house roles)
- Manage agencies and support functions as appropriate
You
- Agency management experience a bonus
- Exceptional drive for change, constantly looking at “what could be”
- Confident and comfortable operating at all levels – strong influencing skills from middle managers to customer facing staff
- An innovative thinker and problem solver
- Experience of operating in a matrix structure
If this role sounds perfect for you, or you'd like to find out more, please get in touch directly to fiona@ballandhoolahan.co.uk
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