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Social Media Manager

Employer
Ball and Hoolahan
Location
Hammersmith
Salary
£180 day rate
Closing date
29 Sep 2018

View more

Business Sector
Non Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Marketing

The client 
Our client is a worldwide leader in hospitality and leisure, with dynamic brands already established in 95 countries and continual growth with a new premises opening every two days! They believe in being more than just a brand - they are a company full of hospitality experts who share the same passion - making people feel welcome.
The role
Manage the UK’s social media strategy in order to boost visibility, enhance customer and client engagement and drive direct revenue.
 

 

  • Implement social media strategy and set goals to increase brand awareness, engagement and acquisition
  • Manage all social media channel activations such as Facebook, Twitter, Pinterest, SnapChat and Instagram
  • Based on brand’s direction/brief and tactical needs, plan content and delivery and use tools like Hootsuite to manage multiple social media channels
  • Collaborate with local e-Commerce, Media, CRM, and Merchandising teams to ensure campaigns alignment and consistency across the entire customer journey
  • Develop and manage competitions and campaigns that promote the brands
  • Create engaging multimedia content such as videos, and/or outsource this effectively
  • Form key relationships with influencers across the social media platforms
  • Manage and facilitate social media communities by (via agencies) responding to social media posts and developing discussions
  • Monitor and report on performance on social media platforms using tools such as Hootsuite/Google Analytics via Analysts team
  • Educate other staff on the use of social media and promote its use within your company (in-house roles)
  • Manage agencies and support functions as appropriate

You

 

  • Agency management experience a bonus
  • Exceptional drive for change, constantly looking at “what could be”
  • Confident and comfortable operating at all levels – strong influencing skills from middle managers to customer facing staff
  • An innovative thinker and problem solver
  • Experience of operating in a matrix structure


If this role sounds perfect for you, or you'd like to find out more, please get in touch directly to fiona@ballandhoolahan.co.uk
 

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