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Area Sales Manager

Employer
RAC
Location
Cardiff (Caerdydd)
Salary
£30,000 + 12k OTE plus car, phone, laptop
Closing date
31 Aug 2018

View more

Business Sector
Non Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Sales

Job Details

Our Direct Sales team is the face of our business - engaging with hundreds and thousands of customers every year at many prime locations. So imagine the potential of managing and building your own team under the umbrella of one of the UK`s most trusted brands.

Role purpose :You will work with your team and the National Channel Lead to maximise annual volume and revenue sales targets compliantly and in line with FCA requirements and build the RAC brand.

The role needs to deliver Individual Membership targets which will be communicated at start of year, including unit, revenue, ARPU, headcount and cancellation. These Memberships will be sold directly to the public.

You will do this by:

-Developing, driving and coaching sales agents to ensure that they deliver agreed sales targets, ensuring compliance criteria are met for all sales
-Collate and analyse daily team sales figures and take the appropriate action
-Ensure effective communication channels with agents are in place to help improve morale and retention.
-Ensure regular business planning meetings are conducted and that improvement plans are in place where appropriate to ensure that the standards of the team are continuously raised
-Work with Recruitment Manager/National Channel Lead to ensure that your region maintains and grows headcount targets in line with venue availability and growth targets 

-Ensure products are sold in a compliant manner
-Achieve compliance and quality metrics
-Ensure required compliance observation documents are in place for all agents and mandatory CBT`s are completed for team and self
-Ensure Clever Nelly training tool engagement across team
-Identify and share any compliance risks with the compliance team/Sales Managers

Cross-sell / Up-sell
-Deliver add-on revenues on bolt on products.
-Develop relationships with Product Managers/Commercial and support DSF in product trials where required.

Call Centre
-Work with the contact centre to ensure all complaints are dealt with in a timely manner
Skills & Knowledge & QualificationsTo be successful in securing this role, you must have a proven sales track record of target achievement.

Applicants must have led teams of sales people within the field (ideally self-employed).

Candidates must have worked in a similar / transferable industry, ie Sky, Eon, EDF, AA, Virgin or any membership/subscription driven sales business. 

Experience of consumer sales, gained within a fast paced, high volume/profile consumer services brand

Experience of leading a field based sales agent team to achieve targets 

Experience of driving sales acquisition through commission plans, incentives, reward and recognition.

Good level of commercial awareness

Ability to communicate effectively with all levels of stakeholders

Knowledge/experience of how to lead, recruit, coach and motivate large teams

A good good working knowledge of FCA and compliance procedures is also looked for

You will be outgoing, extremely sales driven and want to earn your bonus whilst professionally representing the RAC brand!

£30,000 
+ Bonus with excellent OTE potential £12,000
+ Car allowance/Car 
+ Phone / Laptop/ Ipad
+ flexi benefits
+ 25 days holiday plus Bank holidays

Applicants must be based within the territory or within reasonable commute of South Wales, Bristol, Hereford, Gloucester, Worcester.

Company

The Direct Sales Team is the public face of the RAC engaging with members and potential members on a daily basis, highlighting the benefits of being part of our club.

 

As the Motorist’s Champion the RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users. And with over seven million members, the RAC is the UK’s most progressive motoring organisations. Whether it's roadside assistance, insurance, buying a used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs.

 

Together with our patrols, our agents play a significant and highly visible role embodying our brand personality and acting as ambassadors for the RAC. Our club relies on our agents to deliver compelling sales messages about the breadth and range of motoring products we offer and the quality of the services we provide.

 

Motorists. We salute you.

 

Company info
Website
Telephone
07710108267
Location
Thomas St
Stretford
Manchester
Manchester
UK
M32 0HX
GB

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