Customer Service Representative (Italian Speaking)
- Employer
- Michael Page Sales
- Location
- England, County Durham, Stockton-on-Tees
- Salary
- £20000 - £25000 per annum
- Closing date
- 20 Aug 2018
View more
- Business Sector
- Non Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Customer Services, Sales, Supply Chain & Logistics
Job Details
The role is for a Customer Service Representative (Italian speaking) based in Stockton-On-Tees. The client are looking to see candidates who are fluent in English and French, past experience in a customer service or sales role and with excellent communication skills and telephone manner.
Client Details
The client are a market leader in Stockton-On-Tees.
Description
The key responsibilities of the Customer Service Representative (Italian Speaking) are include but are not limited to:
- Reporting to the Customer Service Manager
- Providing a very high level customer service to all customers
- Ensuring all duties are carried out at all times in compliance with the company's conduct policies and guidelines.
- Completing the order process from receipt of customer orders
- Proactively respond to customer queries e.g. order status, order amendments, thereby ensuring a high level of customer service.
- Referring availability and forecast issues to the daily hotspot meeting for resolution with relevant parties.
Profile
The successful Customer Service Representative (Italian Speaking) will have the following demonstrable skills:
- Fluency in speaking English and French
- GRADUATES welcome
- Experience in a similar, customer service or sales role
- MUST be based in North East England and be commutable to the office daily
- Flexibility to adapt to a demanding environment
- Excellent communication and interpersonal skills
- Previous experience of order processing through to invoicing is beneficial.
- Excellent customer Service skills
- Excellent time management skills
- Able to multi-take and priorities workload
- Within commuting distance of the office based in Stockton-On-Tees
- Experience in a call centre and customer service environment would be advantageous but not essential
Job Offer
Salary c. £25k DOE plus Benefits
Company
Michael Page Sales UK is a leading professional recruitment consultancy covering permanent, interim and contract recruitment. We have UK wide coverage with ten offices located in London, Weybridge, Reading, Birmingham, Bristol, Leicester, St Albans, Manchester, Leeds and Glasgow. The core markets we serve are Consumer, Business Services, Media, IT/Telco, Financial Services, Healthcare and Technical Sales, with a dedicated person or team in each location specialising in each of these sectors. The clients we work with are as diverse as the candidates we represent; from Blue Chips to SMEs, and Sales Execs to Sales Directors. Our Consultants are typically from relevant sales backgrounds giving first hand experience of the roles we recruit for. We pride ourselves on delivering unrivalled service levels to our candidates and our clients, our track record of success over the past 20 years means we stand out.
Within our Consumer Sales Division we have consultants within each of the 10 offices who dedicate themselves to this sector and no other. Our specialist capability is demonstrated further as we focus on sub sectors such as food, drink, household, foodservice, consumer electronics, apparel, health & beauty, consumer healthcare, pet and sports. Some of our key clients include Colgate, Beiersdorf, Dr Oetker, Johnson & Johnson, Matthew Clark, PZ Cussons, Kellogg’s, 2 Sisters, Samsung, Seven Seas, Twinings, Unilever, Reckitt Benckiser, SC Johnson, Warburtons, InBev, Kettle Chips, Hallmark, Luxottica, McCain, Britvic, General Mills, and Molson Coors to name but a few!
Michael Page Sales UK is part of Michael Page International with operations in the UK, Continental Europe, Asia-Pacific and the Americas. As well as looking for high quality candidates for our clients, we are also always looking for top talent to work for us
Join in the discussion in our LinkedIn group Michael Page Sales - UK
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