National Account Manager

Ceuta Healthcare, part of Ceuta Group, is a global outsourced sales and marketing business with a focus on all key UK trade channels.

We have a vacancy for a National Account Manager, specifically working in our P&G National Accounts Team. This is a full time, home-based, permanent position. 

The role will be working for P&G, who represent such brands including Gillette, Oral B, Head & Shoulders and Pampers. The customers you would be responsible for are Lloyds Pharmacy, Well Pharmacy, Enterprise and Alliance.

The primary function of this role is to manage specific National Accounts in line with client standards, policy, performance and strategy and to obtain, maintain and develop profitable business with a specific account portfolio within defined market categories.

Key Responsibilities:

Accounts:

• Manage and develop business through specific National Wholesale and Retail Accounts within the pharmacy channel
• Set promotional plans aligned to brand strategy and deploy/ implement within account panel
• Ensure plans reflect account opportunities and account strategy reflects client objectives, maximising product brand shares
• Influence and support customers with category and ranging recommendations
• Provide accurate and timely sales volume and value forecasts
• Maintain updated information and reports with account trading policies and business objectives
• Ensure promotional activity & new product listings maximise potential business in all accounts
• Control product promotional budgets and identify improvement opportunities
• Monitor and control account development
• Deliver budgeted sales
• Monitor competitor activity and to report on any such activity
• Recommend and implement alternative business strategy in light of changing market conditions

General: 

• To establish working relationships with client contacts
• Maintain transparent and accurate budgetary control at both customer and category level
• Adhere to all auditing policies as required
• To carry out any other reasonable instructions relative to the core job functions, as requested

Knowledge & Skills base:

• Strong understanding of the key financial measures that drive effective performance
• PC literate – skilled Word, Excel, Powerpoint
• A Level calibre with minimum of 3 years account management experience
• Excellent communicator with the desire and adaptability to succeed
• Proven negotiation skills
• Proven track record of delivery of account plans
• Focussed and organised approach to relationship development
• Proven ability to work with customers to build multi-level relationships
• Recent exposure to the principles of category management, preferably in the health and beauty industry

Key Performance Indicators:

• Effective Communicator
• Methodical approach
• Prioritisation and management of workload
• Problem solving