International Customer Care Specialist
- Employer
- New Chapter
- Location
- Surrey/West London/Berkshire/Oxfordshire
- Salary
- Up to £27,000 plus bonus
- Closing date
- 17 Sep 2017
View more
- Business Sector
- Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Sales, Supply Chain & Logistics
Job Details
Want to work at a business that is making waves in the world of food?
Our client is a fast moving food company that has a global presence. With some big name customers, the business has experienced huge growth in recent years, with the highly successful UK team continuing to expand. Again, it is sustained growth that has created the company's latest requirement - an International Customer Care Specialist.
This is a varied position, but key duties include:
- Coordinating the importation and exportation of products, across the EMEA region
- Informing customers about product availability and detailing shipping information
- Following up any complaints to ensure total customer satisfaction
- Processing invoices, sample requests and sales orders
- Building relationships with customers
In order to be successful in this role, the following experience is essential:
- 2-6 years in a Customer Services capacity
- Working in an international environment, where shipping times, freight rates etc need to be considered
- An understanding of Supply Chain and a big picture view of how a global company operates
- The ability to work independently, making quick but calculated decisions
In addition, food industry experience, a second European language and experience of driving an ERP system would all be highly beneficial.
Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you've not heard from us within two weeks, unfortunately on this occasion your application has been unsuccessful. For alternative opportunities or to register for jobs by email, please visit our website at www.newchapter.co.uk .
Company
Find a new opportunity with New Chapter...
New Chapter Consulting is a leading recruiter specialising in the Consumer/FMCG & Retail sectors. We believe in helping people and companies realise their potential and achieve their future ambitions. This important belief, coupled with an underlying commitment to service excellence in everything we do and a values-driven approach, makes us truly unique within the recruitment industry.
With offices in Leeds & London, we meet the needs of our clients and candidates through delivering successful solutions in a supportive and service-oriented way. Underpinned by an industry leading New Chapter promise to candidates, clients and candidates; we put service excellence at the heart of everything we do.
If you are an FMCG professional and would like to move your career on to the next level we should talk. Contact us regarding any of the featured opportunities or call us for a general discussion.
- Website
- http://www.newchapter.co.uk/
- Telephone
- 0845 2000 741
- Location
-
Wellington Park House
Thirsk Row
Leeds
LS1 4DP
GB
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