Retail Operations Supervisor

The Role

This is a great opportunity for a motivated and customer focussed individual to join the dynamic retail services team at the House of Commons. The retail services department operates three shops on the parliamentary estate and an ecommerce site. 

The post-holder will oversee the day-to-day operations of the House of Commons Gift shops and lead by example, working together with the Retail Operation Managers to develop a team of Retail Assistants to provide exceptional service and achieve set sales targets.

If you share our drive to deliver exceptional customer service and have a passion for working in one of the most iconic buildings in the UK, we would love to hear from you. 

The Person

The successful candidate will have the following skills/experience:

• Supervisory experience in a fast-paced environment, ideally with direct line management responsibility.
• Experience in facilitating weekly stock counts and regular full range stock takes, ensuring accuracy of sales and product knowledge at point of sale to minimise impact on overall stock take results
• Experience of working towards ambitious targets, and the ability to motivate a sales team to achieve an overall objective

Benefits

• Annual leave starting at 28 days pro rata 
• Interest-free season ticket loan 
• Child care voucher scheme 
• Discounted membership of the in-house gym

All applications must be submitted on a House of Commons application form

More information on the role and the full criteria can be found on the job description. Please see the House of Commons careers website for more information.