Divisional Training Manager (Hospitality / Coffee)
As human torpedo and laid back sprinting behemoth Usian Bolt embarks upon his long farewell tour, it is worth reflecting on those who, along with Bolt himself, honed and created a sporting phenomenon.
Let's get started: Who trained Usain Bolt?
That guy is Glenn Mills. Glenn here was the head coach of the Jamaican Olympic athletics team between 1987 and 2009 and the man widely credited for harnessing Usian Bolt’s natural talent and training him to become the track legend he is today.
Well done if you got it. Your athletics knowledge is tip-top. But we’re not interested in Glenn, not today. We are looking towards training professionals who can train and manage the trainers.
So, moving on: who trained Glenn Mills?
Who harnessed his skill and potential, developing him to be one of the best in his field?
Okay, another question: When you want a coffee, and I’m not talking freeze dried here, I’m looking at a top notch hard hitting espresso, where do you go?
I’m guessing you hit your favourite coffee shop. Why? Because they have baristas there. People who are trained to deliver a fine tasting caffeine hit however you best like it delivered.
They make it, you drink it and go about your day slightly more alert and ready for whatever the World can throw at you.
But who are these alchemists? How do they gain this knowledge? Who guides them in the mysteries of the grind, dose, tamp, extraction time; of the importance of a good crema; brew temp and pressure…
Take it one step further, who trains the trainers. Who manages these guys and keeps them engaged, supplies them with materials to keep them at the top of their game?
You know, don’t you?
That’s right, we are looking to speak with the Henry McDonald Messam’s of the Hospitality world. Henry was a High School athletics coach who noticed Glenn Mills interest in track events and asked him to assist him with certain tasks related to the team, passing on his knowledge in coaching and setting a path that would culminate in a rapt global audience watching a man run beyond the previously held realms of possibility.
We want to speak to Training & Development specialists, with great all round knowledge and experience in both training design and delivery within the hospitality and food and beverage sectors.
You will have had experience as a trainer delivering both classroom and on-site sessions but you also have a role which has given you experience and knowledge of the full training cycle- from training needs analysis through to design, delivery and evaluation.
A sound understanding of the coffee industry and training baristas would be great as you will be working with one of the leading coffee suppliers and roasters in the country, however more important will be your team management experience as you will be looking after a team of trainers based throughout the country.
You’ll be a strong facilitator, working with the national training manager to deliver training that is inspiring and memorable, both through E-learning and traditional classroom techniques.
A sound commercial mindset is also required to ensure the programmes and your teams deliver both for the client and company. In return you will be an intrinsic part of a team that would put to shame even the Jamaican Olympic athletics team of which good old Glenn Mills was a part.
Think you've got what it takes?