Area Operations Manager – London Victoria

London Victoria
30 May 2017
30 Jun 2017
Business Sector
Non Food & Drink
Full Time
Contract Type

Area Operations Manager – London Victoria
MG 2
£ Competitive

Are you a motivated, passionate and experienced leader who can inspire our large team of 150 drivers and frontline staff at one of London’s busiest railway stations, to deliver a safe and outstanding service for our passengers?

The right candidate will make a real difference in the challenging, busy and dynamic setting of London Victoria and there’s no better time to be joining us as we modernise the railway to improve services for the 300,000 who travel with us every day.

You’ll be an experienced manager, preferably from an operational background, who’ll quickly come to understand the core processes underpinning our operation and take action to improve the way we deliver train services. You’ll develop strong relationships with key stakeholders and have experience of working collaboratively with trade unions.

Our ideal candidate for this role will bring the following skills:

•    Ability to lead, develop and inspire a large team
•    A genuine focus on the customer experience
•    An ability to influence internally and externally at various levels and across functions
•    Proactively improving performance by engaging a team to develop solutions
•    A proven track record of delivering under pressure and to tight timescales

In return, you’ll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You’ll enjoy great company and industry benefits, including travel on our services (Thameslink, Southern, Great Northern and Gatwick Express) as well as the support of a passionate team. You’ll get a market leading pension, as well as discounts with many retailers. You’ll be fulfilling a role that is integral to our continued success across the almost a quarter of all UK rail journeys.

This role will be based at Victoria Train Crew Depot, London, within London Victoria mainline station.

Govia Thameslink Railway (GTR) is a dynamic and progressive company, powered by a great team of dedicated and professional people. We employ approximately 7,000 staff based at over 100 locations over the UK’s busiest rail network.

We operate trains on the Thameslink Route, Great Northern route, Southern Route and the Gatwick Express. We are the largest train operating company in the UK (22% of all passenger rail journeys in the UK); managing 239 stations and delivering 273 million passenger journeys per year.

GTR is part of Govia - a partnership between two world-class transport operators – the Go-Ahead Group and Keolis.