Brakes Group

Account Creation Clerk

13 Mar 2017
10 Apr 2017
Brakes Group
Business Sector
Food & Drink
Full Time
Contract Type
Accounts Creation Clerk
Come and join the number one food service company in the country….
With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.
A vacancy has arisen within the Credit Management Department at Ashford.
Reporting to the Line Manager your duties and responsibilities will include:
  • Ensuring that all cash on delivery and credit accounts are opened within the team SLA
  • Effective & professional handling of customer queries
  • Creation and maintenance of customer accounts and hierarchies for all business sectors
  • Updating customer master data
  • Closure of accounts and applying basic discounts
  • Undertaking Risk Assessment Analysis; obtaining credit reports from a Credit Reference Agency and assessing trade history
  • Scanning of legal documentation & general admin duties
  • Maintaining data entry requirements by following data procedures
  • Verifying entered customer data by reviewing, correcting, deleting or re-entering data; combining data from both systems when account information is incomplete
  • Creation and maintenance of customer accounts and hierarchies for all business sectors
  • Assisting with data exception reporting
  • Assist Credit Control with the portfolio of their accounts
  • Effectively communicate with both internal and external customers at all levels
  • Meeting of period targeted KPI’s, ensuring the agreed SLA is achieved
  • Other Ad Hoc duties as requested by Management to support the Credit Management Department
The ideal candidate will need:
  • Exceptional customer service skills
  • To enjoy working & contributing to a team.
  • Excellent typing skills & a high level of accuracy
  • Be able to communicate at all levels both internally and externally
  • Firm focus on ability to work both accurately and to deadlines, often on ones own initiative
  • To be confident & self motivated
  • IT Literate, Knowledge of SAP, Intermediate

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