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Implementation Manager

Employer
Vertical Advantage
Location
Edinburgh
Salary
£30000 - £40000 per annum + Bonus
Closing date
7 May 2019

View more

Business Sector
Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Customer Services

Job Details



MRM is a leading provider of marketing solutions within the drinks and hospitality industries. They have developed a web-to-print software helping sales team provide value to their relationships with their clients by creating drink menu and point of sales materials. With over 10 years worth of experience within the drinks and hospitality industry as well as over 20 years in the web-to-print space, they have developed unrivalled products that they are now launching globally.

They have an expert team of developers and designers as well as a highly skilled team of client services, accompanying their clients through the implementation from beginning to end. They pride themselves in being responsible professionals with integrity, putting their customers at the centre of everything they do.

MRM has recently won several international accounts and is looking for an ambitious and driven Implementation Manager to join their busy team.

You will be comfortable working in a fast paced and result driven environment, have full autonomy managing your projects and have the responsibility to deliver outstanding service and support in the implementation of the software. You will be required to engage with internal and external teams at all levels and have a significant impact on the growth of the business.

Responsibilities:
  • In charge of the on-boarding process, timeline, data gathering, configuration, migration and user training
  • Develop relationships with senior stakeholders (internal and external)
  • Work closely with internal teams (software developers, customer success and customer support teams) to ensure objectives and deadlines are met
  • Commercial awareness: identify opportunities to increase revenues
  • Gain product knowledge




Skills/experience required:
  • Previous experience working as a project or account manager, ideally within tech/software implementations or FMCG industry
  • International experience
  • Strong organisational skills and ability to multi-task
  • Excellent communication and presentation skills
  • Good at problem solving
  • Can do attitude
  • Ability to use Photoshop, InDesign and Illustrator (Desired)
  • Languages: always a plus - French, Spanish, Mandarin…

Company

Vertical Advantage have a rich history in sourcing within the FMCG and Grocery marketplace. We specialise in placing candidates in the mid to senior end of the market within Category Management, National Accounts, Marketing, Supply Chain and Logistics.

We guarantee comprehensive support and expert guidance through professional consultants with proven track records from industry. At Vertical Advantage we are proud of how accomplished our people are and how they have built exceptional networks over their time in the recruitment sector. It is these networks that will give you confidence to work with us.

Our first instinct is to search and this is ingrained in the fabric of our work. We leave no stone unturned to deliver exceptional people for exceptional businesses. Our way of operating suits today's working lifestyle where people are short on time and need to make hiring decisions based on seeing low numbers of high calibre candidates.

Vertical Advantage is a lean, flexible consultancy that works with our clients and candidates to find the right solutions for them.

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