JOB PROFILE: Payroll Services Assistant

Purpose Statement
Compile Payroll data by maintaining payroll records, in order to correctly pay employees. Support allocated business areas with regular tasks and ad-hoc requests as well as process 2 companywide tasks (i.e. expenses, mileage, benefits in kind, control accounts etc.). Ensure contractual and statutory obligations are adhered to.
Key Accountabilities & Responsibilities

• Key point of contact for allocated business areas: employees’ and managers’ queries and requests; maintaining SAP records
• Download weekly attendance and payments from e-vista mini apps and additional payments (DDPP, bonus) from spreadsheets
• Update employee payroll records by recording: leavers pay, P46, P45, court orders, ad-hoc payments and absences, etc.
• Download tax codes and student loans from HMRC site
• Simulate pay changes and correct errors
• Check holiday pay, statutory sick pay and other payments/deductions, including non-taxable payments
• Process BACS and Chaps payments (direct submitter)
• Run end to end monthly payroll including Pension Auto-enrolment; BACS payments to employees and third parties; PCR; RTI submissions to HMRC; Finance posting and reports to internal functions and 3rd party benefits providers
• Prepare and issue payslips
• Knowledge and processing of benefits in kind and salary sacrifice
• Understanding and up to date legislative knowledge of PAYE, NIC and Tax Codes
• Support Year End processes including tax code uplifts and P11D’s
• Reconcile financial control accounts and submit balance sheet reconciliations to finance
• Process accurate regular and ad-hoc payroll reports for managers, HRBP’s and 3rd parties
• Ownership of 2 companywide processes like Expenses, Mileage, Benefits in Kind, National Statistics, etc
• Support projects and keep process documentation up to date

Competencies/Leadership Themes

• Excellent communication skills (verbal and written) with all levels, i.e. internal/external customers
• Customer centric
• Calm and confident approach
• Confidentiality
• Ability to work independently and as part of a team
• Mature and sympathetic attitude
• Ability to manage expectations of key stakeholders
• Constantly looking to improve processes
• Ability to use own judgment in non-standard queries and requests

Performance Indicators
Timely completion of weekly tasks (absence and payments download; tax codes and student loans download; BACS advance run)
Queries resolution as per current service agreement
Knowledge, Skills, Experience

• Specialist Payroll experience
• Strong computer literacy, advanced Excel user
• Well organised and systematic approach
• Ability to manage multiple projects and priorities
• Experience of computerised payroll systems and a working knowledge of current payroll legislat