Supply Chain Manager - Planning
Supply Chain Manager (Planning)
Location: Flexible, but a requirement to be in Ashford and with customers up to three times per week
Role Purpose Statement
Support customer & business supply chain planning requirements, gathering demand insight & managing customer driven change within the network. Establish & develop collaborative relationships with Brakes key customers to facilitate best demand change intelligence gathering that supports best service for customers & lowest risk to Brakes. Work with customers and account managers to clear discontinued products and ensure nominated and sourced stock is cleared through before expiry.
Key Accountabilities & Responsibilities
Collaborate with customers to gather forecasting insight for key demand events (promotions, allocations, menu changes, category switches events etc). Challenge, validate & analyse the impact & communicate simply and quickly across the Brakes Supply Chain & distribution network, specifically identifying concerns or decisions that need to be made.
Work with customers to gather insight relating to supply changes (bespoke product switches, bespoke supplier changes etc) and support with managing & communicating that change by working with customers, suppliers and across the Brakes supply chain & distribution network.
Collaborate with customers to ensure wastage risk against bespoke products is identified & tracked within 6 months of its shelf-life end or with sufficient time to take action to avoid waste.
Work with customers to ensure that bespoke product discontinuations are cleared from the Brakes Supply Chain & Distribution network within 14 weeks of delist or in line with the customer contract.
Build the appropriate relationships with internal sales teams to gather insight relating to sales driven change
(e.g. customer brand switching or nominated to list line switches)
Ensure that feedback is provided to customers or sales teams on the quality of their insights
Live the Brakes values ensuring that change activities and communication with customers, suppliers and across the internal Brakes SC teams meets the criteria outlined in the values handbook.
Ensure that all customer change activity is understood at least four weeks of the change occurring & is known about / captured on the planning pipeline so that the appropriate resource can be allocated to it
Ensure that all known change activity is shared across the wider supply chain & that the capturing of product level forecasts are discussed & agreed with the demand team to ensure all information is value adding
Review customer information and challenge – particularly where forecasts appear to be unrealistic, where there are known supplier issues, product discontinuations or code changes.
Ensure post change event reviews of forecast accuracy are diarised with customers, sales or suppliers & that value added or detracting insights are shared. Capture any lessons and share with the rest of the team.
Be accountable for consistently challenging customers to limit product waste & remove dead & discontinued lines from the Supply Chain by championing the stock clearance process.