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Technical Manager

Employer
Brakes Group
Location
Ashford
Salary
Competitive
Closing date
19 Apr 2017

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Business Sector
Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Category Management, Other Job Function
ROLE TITLE: Technical Manager
REPORTING TO: Head of Product Technology
Role Purpose: To work as part of a designated category team and manage all elements relating to Product Quality, Safety, Legality, and Integrity for a defined portfolio of suppliers and products ensuring a comprehensive technical support service is provided.
Key Accountabilities & Responsibilities
  • Provide support, guidance and expertise to the procurement & category team in context of supplier selection, supplier expertise, product quality attributes and control parameters which will successfully contribute to exceeding customer expectations, growing sales and profit.
  • Support the Constellation initiative to deliver against the annual growth target.
  • Stay abreast of industry challenges, issues and developments, sharing insight within the technical, category & procurements teams to mitigate impact and support sales growth.
  • Effective supplier management from initial selection & approval through conducting site visits, setting clear technical expectations, providing guidance & support, issuing performance updates and instigate joint business/improvement plans.
  • Maintain the approved supplier database, complete due diligence visits as required ensuring visit reports are documented and all non-conformances are effective closed out.
  • Maintain up to date specifications for all products.
  • Generate and approve own brand artwork.
  • Instigate product risk management action plan & develop an awareness of emerging issues, escalating within the business to mitigate business and customer impact.
  • Focus on complaint trending, monitoring & root case analysis, working with suppliers to support the annual KPI.
  • Instigate a robust quality assessment programme for product range.
  • Provide support & input to ensure marketing literature is informative for our customers.
  • Support NPD product launches including first production runs.
  • Deliver innovative technical solutions which add value to the business in areas such as cost reduction and/or improved quality without cost increase.
Performance Indicators
  • YOY complaint reduction.
  • YOY reduction in repeat depot rejections.
  • Robust quality monitoring plan.
  • Robust supplier management plan.
Knowledge, Skills, Experience
Essential:
  • Food Science/Technology degree or similar.
  • Relevant industry experience.
  • Strong analytical skills.
  • Strong IT skills.
  • Knowledge of effective quality management & HACCP systems.
  • Knowledge of European and UK legislation.
  • Effective communication skills.
  • Well-organized and effective project management skills.
  • Willingness to travel.
  • Flexible and adaptable approach.
Desirable:
  • Supplier & product management experience.
  • Lead assessor qualification.
  • People management experience.
  • Broad portfolio of product expertise.

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