Technical Manager
- Employer
- Brakes Group
- Location
- Ashford
- Salary
- Competitive
- Closing date
- 19 Apr 2017
View more
- Business Sector
- Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Category Management, Other Job Function
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ROLE TITLE: Technical Manager
REPORTING TO: Head of Product Technology
Role Purpose: To work as part of a designated category team and manage all elements relating to Product Quality, Safety, Legality, and Integrity for a defined portfolio of suppliers and products ensuring a comprehensive technical support service is provided.
Key Accountabilities & Responsibilities
Essential:
REPORTING TO: Head of Product Technology
Role Purpose: To work as part of a designated category team and manage all elements relating to Product Quality, Safety, Legality, and Integrity for a defined portfolio of suppliers and products ensuring a comprehensive technical support service is provided.
Key Accountabilities & Responsibilities
- Provide support, guidance and expertise to the procurement & category team in context of supplier selection, supplier expertise, product quality attributes and control parameters which will successfully contribute to exceeding customer expectations, growing sales and profit.
- Support the Constellation initiative to deliver against the annual growth target.
- Stay abreast of industry challenges, issues and developments, sharing insight within the technical, category & procurements teams to mitigate impact and support sales growth.
- Effective supplier management from initial selection & approval through conducting site visits, setting clear technical expectations, providing guidance & support, issuing performance updates and instigate joint business/improvement plans.
- Maintain the approved supplier database, complete due diligence visits as required ensuring visit reports are documented and all non-conformances are effective closed out.
- Maintain up to date specifications for all products.
- Generate and approve own brand artwork.
- Instigate product risk management action plan & develop an awareness of emerging issues, escalating within the business to mitigate business and customer impact.
- Focus on complaint trending, monitoring & root case analysis, working with suppliers to support the annual KPI.
- Instigate a robust quality assessment programme for product range.
- Provide support & input to ensure marketing literature is informative for our customers.
- Support NPD product launches including first production runs.
- Deliver innovative technical solutions which add value to the business in areas such as cost reduction and/or improved quality without cost increase.
- YOY complaint reduction.
- YOY reduction in repeat depot rejections.
- Robust quality monitoring plan.
- Robust supplier management plan.
Essential:
- Food Science/Technology degree or similar.
- Relevant industry experience.
- Strong analytical skills.
- Strong IT skills.
- Knowledge of effective quality management & HACCP systems.
- Knowledge of European and UK legislation.
- Effective communication skills.
- Well-organized and effective project management skills.
- Willingness to travel.
- Flexible and adaptable approach.
- Supplier & product management experience.
- Lead assessor qualification.
- People management experience.
- Broad portfolio of product expertise.
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