Customer Demand Planner

Location
England, London
Salary
£40000 - £45000 per annum + bonus and benefits
Posted
06 Mar 2017
Closes
03 Apr 2017
Ref
LONJK1572
Contact
Jayna Kalyan
Business Sector
Non Food & Drink
Hours
Full Time
Contract Type
Permanent


A fantastic opportunity has arisen for a Customer Planning Professional to join my client. My client a dynamic, innovative blue chip FMCG business based in London.

As the Customer Supply Manager you will be responsible for managing the collaborative forecast with a key account as well as getting involved in wider business projects.

Responsibilities will include;
  • Working together with sales as a cross functional account team, be the primary representative of the Supply Chain for your key account.
  • Develop an in depth knowledge of your account's supply chain processes and systems. Key focus on ordering and forecasting.
  • Working together with Customer Service Representatives and Logistics to resolve any possible issues.
  • Ensure the customer is aware of shortages and resupply dates or delivery delays. Agree actions with customers to manage potential supply issues, optimising available stock.
  • Meet with customer to review service level, in store availability, orders vs forecast, stock holding and in store stock levels.
  • Ensure successful implementation of NPD and range reviews.
  • Strive to create best practice processes with the key account


The ideal candidate will have the following;
  • Experience in Supply Chain within an FMCG environment in a customer collaboration role
  • Strong planning ability and able to work on own initiative
  • Excellent communication skills
  • Excellent interpersonal skills with ability to contribute fully to cross functional teams
  • Good attention to detail, with the ability to apply the correct solution for the right situation
  • Highly numerate and good knowledge of supply chain software systems and processes
  • Good understanding of business environment and ability to debate issues with peers, seniors & colleagues
  • Proactively seeks opportunities to increase value by raising standards & championing best practices


Due to the high volume of applicants we are unable to respond to all. If you have not heard from us within 2 weeks please assume you have been unsuccessful on this occasion, however we will keep your details on file and contact you with other opportunities.

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