Telesales Operator
- Employer
- Brakes Group
- Location
- Ashford
- Salary
- Competitive
- Closing date
- 8 Mar 2017
View more
- Business Sector
- Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Other Job Function
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Fast Food Telesales Operative - Ashford
This is an exciting opportunity within the Fast Food division in a telesales operator role. The purpose of this role is to achieve and exceed sales and margin targets whilst taking a pro-active role in devising and reviewing opportunities.
The key accountabilities and responsibilities of this role are:
This is an exciting opportunity within the Fast Food division in a telesales operator role. The purpose of this role is to achieve and exceed sales and margin targets whilst taking a pro-active role in devising and reviewing opportunities.
The key accountabilities and responsibilities of this role are:
- To work closely with the telesales management and contribute towards operational plans that deliver the telesales strategy
- To develop profitable sales growth of the company range of products/services by meeting/exceeding set sales targets
- Using effective planning to initiate and accept customer orders by telephone in accordance with established procedures and quality standards
- Develop sound knowledge of customers need, competitor activity and the company’s product/resources
- Respond to customer complaints/enquiries in accordance with established procedures and quality standards
- Identification of changes to improve personal performance
Key skills will include: - PC literate
- Verbal communication skills
- An ability to work in a pressured time critical environment
- Literacy and numerical skills
- An ability to work effectively and motivationally within a team
- Objection handling and questioning
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