Customer Logistics Manager
- Employer
- Vertical Advantage
- Location
- England, London, West London
- Salary
- £40000 - £50000 per annum + bonus & benefits
- Closing date
- 31 Jan 2017
View more
- Business Sector
- Food & Drink
- Contract Type
- Permanent
- Hours
- Full Time
- Function
- Supply Chain & Logistics
Job Details
An excellent opportunity for a Customer Logistics Manager to join my client a Multi-National FMCG business based in West London. As the Customer Logistics Manager you will be fully responsible for leading the Customer Service team and ensuring that excellent customer service levels are met by working closely with 3PL, internal stakeholders and the retailers.
Responsibilities for the Customer Logistics Manager will include;
- To build and develop strong relationships with customers
- To take ownership of the Customer Service team members
- To closely manage the 3PL to ensure that excellent customer service levels are achieved and maintained
- Prepare service level presentations and attend supply chain service reviews with Customer
- To prepare for new promotions and to ensure that they are planned effectively in order to ensure service levels are maintained
- To drive continuous improvement throughout the business and ensuring that cost reduction is implemented
- To continuous report on Supply Chain KPI's
The ideal candidate will have the following;
- Degree educated or equivalent working experience
- Previous experience of working within an FMCG environment
- Excellent excel skills and previous knowledge of ERP systems
- Previous experience of working with 3PL providers
- Minimum 3 years of working within a Supply Chain environment
- Excellent communicator with the ability to influence stakeholders at all levels
- Strong proactive problem solver and decision maker
Due to the high volume of applicants I am afraid we are unable to respond to all. If you have not heard from us within 2 weeks please assume you have been unsuccessful on this occasion, however we will keep your details on file and contact you with other opportunities.
Company
Vertical Advantage have a rich history in sourcing within the FMCG and Grocery marketplace. We specialise in placing candidates in the mid to senior end of the market within Category Management, National Accounts, Marketing, Supply Chain and Logistics.
We guarantee comprehensive support and expert guidance through professional consultants with proven track records from industry. At Vertical Advantage we are proud of how accomplished our people are and how they have built exceptional networks over their time in the recruitment sector. It is these networks that will give you confidence to work with us.
Our first instinct is to search and this is ingrained in the fabric of our work. We leave no stone unturned to deliver exceptional people for exceptional businesses. Our way of operating suits today's working lifestyle where people are short on time and need to make hiring decisions based on seeing low numbers of high calibre candidates.
Vertical Advantage is a lean, flexible consultancy that works with our clients and candidates to find the right solutions for them.
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