Client Manager

Client Manager

FMCG Client is seeking a well-rounded client manager, to develop key accounts within the business. You will join the team at an exciting time as they lead the way with cross-channel collaboration, stronger local-global connectivity and mutual client-agency goals to increase our business impact.

This role is suitable for an analytical and influential Insight/Data/Trends analyst who is able to drive enhanced application of the consumer panel dataset across the Global teams. A key goal will be impact and influence at a senior level in the Client organisation.

RESPONSIBILITIES:

-Develop a deep knowledge of the business, confidently manage client relationships and deliver presentations with a view to achieve annual client targets
-To foster insight led communications, manage and develop strong, productive relationships with agreed Client base
-Establish a regular communication platform with the Retail Consultancy team to understand and leverage any communication or insights opportunities
-Manage generation of activity pipeline through to conversion, looking at proposal conversion rate for key clients to track progress and identify potential issues
-Support ways of working and relationship from a tactical to strategic integrated planning approach across key clients
Support the senior team with establishing/driving the senior contact strategy across the communications platform
-Work alongside Business Unit Planners, Brand Strategists, Planners and Analysts to deliver strategic, tactical and integrated campaigns with quantitative and qualitative analysis. Ensuring delivery against agreed timings
-Close the loop: Ensure timely delivery of results to clients, reporting against the individual requirements of the brief with a recommendation for future investment based on learnings from the campaign evaluation

REQUIREMENTS:

-University degree -(marketing major desired); or equivalent business experience
-Relevant previous client-related marketing experience, ideally in retail or FMCG
-Experience in direct, in-store and digital marketing practices as well as media evaluation (desired)
-Excellent project management/communication/presentation skills, well organised with attention to detail
-Ability to manage suppliers at peer level; proven negotiation skills, articulate and confident
-Self-motivated with an understanding of analytics and the creative development process
-Experience of working to monthly targets across multiple channels and financial management
-High energy, proactive and a team player with a 'can do' attitude