Senior Account Manager - Dixons

Headquartered in Stamford, Connecticut, HARMAN (NYSE: HAR) designs, manufactures, and markets a wide range of infotainment and audio solutions for the automotive, consumer, and professional markets. It is a recognized world leader across its customer segments with premium brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, and Mark Levinson® and leading-edge connectivity, safety and audio technologies.

The company is admired by audiophiles across multiple generations and supports leading professional entertainers and the venues where they perform. More than 25 million automobiles on the road today are equipped with HARMAN audio and infotainment systems. HARMAN has a workforce of about 25,000 people across the Americas, Europe, and Asia and reported sales of $5.9 billion for the fiscal year ended December 31, 2014. Harman is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with Harman! (www.harman.com)

Nigel Wright Consultancy are supporting HARMAN in their search for a Senior Account Manager to drive sales (both sell-in and sell-out) at outlet level in the UK for Dixons. They will be responsible for building strong customer relationships and the distribution in the country, as well as for business development and prospecting in the country.

Their main focus is driving excellence at the point of sale and to execute the objectives coming from the UK Head of Sales at store level for all segments in the region.

The key responsibilities of this role will be:

Key Account Management

• Works the country distribution strategy
• Optimizes the relationship and business with existing account
• Identifies and develops new opportunities
• Understands and convinces customers of the benefits of the company
• Enters negotiations with key account



Personal Account Plan Management

• Builds, redesigns and implements the for the Dixons UK account and supporting businesses
• Monitors and reports competitive threats and proposes responses as appropriate
• Uses account plan as communication tool and endorses individual account plan
• Translates country trends into a sales business plan
• Manages the promotional support for the relevant outlets



Sales Development

• Responsible for business development to key account for Dixons
• Development of sell-out oriented marketing activities for the account
• Analyzes sales results and acts accordingly
• Identifies trends
• Optimizes Sales value, mix, volume while coping with changing environments
• Focuses on optimized product mix (push sales/volume/brand)



Customer Service

• Ensures queries are solved effectively balancing service and cost
• Commercially co-responsible for developing business partnership with account
• Monitors customer stock situation
• Executes all activities in delivering customer satisfaction
• Ensure orders are collected
• Manages the defective returns of the account

Other Responsibilities

• Maximizes, monitors and manages promotion execution
• Evaluates market developments
• Monitors and executes assigned projects
• Reduces sales cost for cost optimization
• Keeps records of all customer contacts, sales proposals and conversation reports up to date

The successful candidate should have the following traits:

• Results-Driven
• Judgment
• Collaboration
• Change-Orientation
• Leadership

You should also have:

• 5 years of sales or business development experience within the UK industry or high tech industry and/or at a relevant customer
• In depth knowledge of the customers in the region
• Excellent English language skills, both written and oral
• Understanding of modern replenishment tools proven proficiency in MS Office
• Willingness to travel >50% of the time

If you’re looking for a new challenge and recognize yourself in the requirements above. Please get in contact to discuss this fantastic opportunity in more detail. You can reach me on 0207 430 0500 / 0752 581 3550 or stephanie.ferguson@nigelwright.com