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Retail Operations Training and Development Manager

Employer
Hays Retail
Location
City of London
Salary
£35000 - £45000.00 per annum
Closing date
15 Jul 2015

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Business Sector
Non Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Retail Management

Job Details



Retail Operations Training and Development Manager
£35,000-£45,000

As Training and Development Manager you will be responsible for the Training and Development Team, covering a variety of sectors within the business. You will be the key contact and responsible for performance management of the team and ensuring budgets and financial contracts are met in a timely manner.
The Training & Development Manager will oversee the delivery the overall strategy as well as overseeing all design and development of new and existing courses that include Induction, Vocational Languages and customer service excellence. You will also be responsible for delivering new business strategies and programmes and acting as a key ambassador. You will need to have a retail operations background as you will solely be working with large volume retailers.

Your key responsibilities will include:
  • * Monitor and creating an agreed performance plan for the team and individuals against agreed budget and individual key performance indicators (KPIs) targets on a weekly, monthly and yearly basis
  • Ensure high levels of quality, candidate/ learner satisfaction, customer satisfaction and programmes and service delivery, whilst ensuring that costs are controlled and agreed budgets are achievedAttend senior management meetings in order to provide accurate forecasts on revenue and costs, and to plan future financial and operational activities

    If you are interested, please email your CV


Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

Hays’ consultants are retail experts, from to multinational supermarkets to small retail chains. They are passionate about the retail profession and use their knowledge and expertise to find retail professionals their ideal jobs.

Our strong links with some of the biggest retail employers around the UK enables us to offer a range of store manager jobs, garment technician jobs, and merchandiser jobs across the country.

Our expert consultants offer a personalised recruitment service to guide you through every stage of the recruitment process. 

www.hays.co.uk

 

 

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