UK Warehouse and Distribution Manager

JOB PURPOSE

1. To lead the UK and ROW supply chain function, inventory management, and distribution management to achieve OTIF fulfilment to our UK and ROW Customers sales orders.

KEY RESPONSIBILITIES:

People management

• Management of all Acton DC warehouse and rework supervisors and staff to deliver a productive and disciplined Team, including performance management and disciplinary action where required in line with the Company Staff Handbook and Policies.

• Hold weekly review meetings with Acton DC warehouse and rework supervisors to set weekly priorities and targets.

• Keeping accurate records of staff attendance, sickness absence and additional hours worked

• Forecasting of labour requirements in warehouse and ticketing and adjusting temporary staff levels as required.

• Work with SEKO (MK) to forecast labour requirements.

Health and Safety

• Responsibility for all H&S management within the Acton-DC and rework areas

• Responsibility for maintaining a clean, safe, organised and efficient warehouse and rework area.

• Ensuring the SEKO (MK) adheres to all H&S responsibilities.

Operational

Split working week between Acton- DC and SEKO (MK) – DC to oversee the following in both DC’s.

• Overseeing the Supervisors management of all receipt and verification of all incoming deliveries, air freights, etc.

• Overseeing the Supervisors management of all dispatches and collections.

• Ensuring Supervisors are checking pick lists and ensuring that all stock is picked that is available.

• Overseeing the Supervisors monitoring of all picking and packing whilst ensuring that all Customer requirements are met, e.g. customer height restrictions on pallets, labelling requirements, etc.

• Responsibility for ensuring all non-Rework Picks are processed within 24hrs.

• Overseeing the B2C ‘Mailroom’ operations.

• Overseeing and reporting of any stock discrepancies or damages, ensuring the ERP is updated immediately.

• Updating of the ERP stock management system with any stock movements within the warehouse, gaining the required authorisation from the GSCD and CFO for any stock adjustments.

• Reviewing the Acton-DC stock levels daily, taking into account changes in sales patterns so that stock is transferred from the UK-DC and maintained at the correct levels to fulfil all Picks.

• Monitoring of stock levels and purchasing of pallets, cartons, tape and other consumables

• Liaising with distribution Carriers to deliver the best rates and a timely and quality service.

• Manage a best in class e-fulfilment service, improving processes to deliver rapid UK and RoW growth.

• Manage service level agreements, contractual relationships, quarterly business reviews and rate structures with supply chain strategic partners.

• Acton Warehouse security.

KEY PERFORMANCE INDICATORS

• Ensure that Supervisor’s and all staff are managed so that they carry out their roles effectively and in a way that builds staff/Team morale that delivers 100% of the Monthly Sales Budgets

• Receipt 100% of GRN’s on ERP within day of physical receipt

• Pick and Invoice 100% of ‘non-Rework’ Picks on the day they are released by Operations with a 99%+ pick fulfilment

• 0 (zero) Picked SO’s in despatch (if not awaiting booking slot delivery)

• Ensure that goods being despatched are correctly packaged, labelled and realise an OTIF fulfilment of 99%+

• Achieve a Stocktake Inventory net variance of <0.5%

• 100% Compliance with all Health and Safety legislation

KEY CONTACTS

Warehouse Supervisors, Warehouse and Rework Operatives

Operations Team

In-Bound Logistics Controller

Customer Services and Sales Team

Office Manager

Logistics 3PL Team

Global Supply Chain Director