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Director of Commercial Services

Employer
Online Resourcing
Location
Kingston upon Hull, East Riding of Yorkshire
Salary
£42,000 plus attractive benefits
Closing date
21 Nov 2014

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Business Sector
Non Food & Drink
Contract Type
Permanent
Hours
Full Time
Function
Other Job Function, Retail Management

Job Details

Award winning hospitality, leisure and retail complex
Influential change leadership role to deliver a value and quality based customer experience​

The client, Hull University Union (HUU), is an award-winning students’ union dedicated to making a difference to the lives of their students.  HUU also has an absolute commitment to continuous improvement and excellence; so much so that they are one of only four students’ unions to be judged a "gold" standard union by the National Union of Students. 

The 18,500+ students studying at the University of Hull are automatically members of HUU. As one of the largest charities in East Yorkshire, HUU are focused on helping students during their time at university to create change, gain new skills, access help and support when needed and – most importantly – have a great time!  

HUU is run by students who have been elected by their fellow students.  These Student Officers listen to the problems students face individually or as groups and campaign for improvements – their aim is to ensure students studying at the University of Hull gain valuable life skills as well as the best education possible.

HUU's membership services are extensive and include educational representation, employment, sport, activities, volunteering and an Advice Centre offering support with issues such as financial hardship. Student members of staff are integral to the running of these services, with countless volunteers organising co-curricular activities from sports clubs and language societies to charity fundraising to community projects with the elderly.  HUU Homes is HUU’s own in-house Students Letting Agency.  

HUU's funding comes from two sources - the University of Hull, through an annual grant, and the extensive Commercial Services.  These services include a profitable portfolio of high quality bars (including a 1,700 capacity nightclub), retail, catering, and facilities services which are housed on their picturesque university campus on the outskirts of Hull.

Under the leadership of the newly appointed Chief Executive, governance from the Trustee Board and representation from the elected student officers, HUU is determined to build on their successes to date, redefining their strategy and implementing an ongoing programme of change through upgrading their facilities and service offerings. 

Restructuring and refocusing the senior leadership team has been an integral part of this and has resulted in the requirement to appoint a high calibre experienced Director of Commercial Services. 

The requirement is for a Director of Commercial Services who is an experienced hospitality, retail, and events specialists who can bring influence, impetus and change to the organisation.  With inspirational leadership of a team of functional managers, the key challenge will be to ensure optimum returns from the commercial activities and facilities whilst balancing that with the needs of HUU’s student membership.  Therefore an understanding of the trends affecting a student population will be an advantage. You will have strategic insight, hands on credibility and the ability to innovate and recognise new partnerships which can enhance the overall impact of HUU as well as create new income streams. 

As Director of Commercial Services you will have experienced first-hand what great customer service looks like in both B2C and B2B markets and will need to provide real evidence of a good mix of business development, organisational excellence, financial stewardship and brand development.
 

Your inspirational leadership style, excellent interpersonal skills and relationship building qualities will enable you to succeed in a complex stakeholder and partnership structure. You will have a passion for people and their development, and know how to achieve results through engaging and inspiring your team.

This Director of Commercial Services is a role with tremendous potential for an experienced leisure and hospitality professional to make a real impact with this ambitious and unique value based organisation. You would be joining the organisation at an exciting time of change, shaping a new strategic plan that will lead into the City of Culture in 2017.

The remuneration package is attractive and the role brings with it the opportunity to be part of a unique region with an attractive and affordable lifestyle.

Please forward in absolute confidence a full curriculum vitae, to Adderley Featherstone by clicking on the apply button and completing a short application.

Company

Online Resourcing is a recruitment business which specialises in harnessing the power and flexibility of the Internet to recruit high quality staff for a wide spectrum of clients throughout the UK and Ireland. Our clients range from SME’s to multi-national household name brands. Some of our clients include: Nestle, St Ives, Leeds City Council, Capita, Trinity Mirror, Jarvis, Npower and many more. We provide a comprehensive range of online recruitment solutions that are tailored towards our clients’ individual requirements.

Our services are formed around our extensive understanding of the online recruitment marketplace and supported by our deep experience as recruiters in all sectors. Services include fixed online recruitment packages as an alternative to using recruitment agencies, online recruitment advertising solutions and applicant management support services. We are a rapidly expanding business and work in an exciting, innovative and entrepreneurial environment. If you would like further information about our online recruitment products and services, please call the Managing Director, Oliver Adderley, on 0844 8000 330.

Company info
Website
Telephone
0844 8000 330
Location
Bowcliffe Court
Bowcliffe Hall
Bramham
Leeds
LS23 6LW
GB

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