Makro: Fishmonger - Park Royal
- Employer
- Makro
- Location
- Park Royal
- Salary
- £7 - £8
- Closing date
- 18 May 2014
View more
- Business Sector
- Food & Drink
- Contract Type
- Interim
- Hours
- Full Time
- Function
- Other Job Function
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Join our team in Park Royal! - initially a Fixed Term contract with a view to becoming permanent
Responsible for: Preparing and displaying the highest quality fish, following due diligence procedures and providing excellent service to all our customers.
How do I improve cash profit?
- I will identify different customer groups and actively engage in sales activities
- I will minimise shrinkage through efficient ordering and reducing waste where possible
- I will record waste and develop ideas to reduce waste
- I ensure I have an understanding of relevant markets and competition
- I ensure availaibility of fish products and that the preparation and display is to the highest standard
How do I improve customer satisfaction?
- I will prepare products to a very high standard for all customers
- I will build relationships with key customers by understanding their needs and advising them on menu suggestions
- I will liase with trading teams and store management to ensure that customer expectations are met and exceeded
- I promote current and future offers to customers and provide relevant advice to support their choice in purchase
Behaviours - what is expected of me?
Behaviours:
Examples:
Customer driven- I work with a positive attitude
- I treat customers with respect and keep PRIDE alive
- I understand what I need to do
- I complete tasks quickly without compromising on customer service or standards
- I set a good example
- I listen to instructions and respond appropriately
- I ask if I am unsure about what to do
- I work as part of a team to achieve objectives
- I offer to help or support where required
- I keep my supervisor informed how I am doing and when I will complete work set for me
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