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Makro: Fishmonger - Park Royal

Employer
Makro
Location
Park Royal
Salary
£7 - £8
Closing date
18 May 2014

View more

Business Sector
Food & Drink
Contract Type
Interim
Hours
Full Time
Function
Other Job Function


Join our team in Park Royal! - initially a Fixed Term contract with a view to becoming permanent


Responsible for: Preparing and displaying the highest quality fish, following due diligence procedures and providing excellent service to all our customers.


How do I improve cash profit?

  • I will identify different customer groups and actively engage in sales activities
  • I will minimise shrinkage through efficient ordering and reducing waste where possible
  • I will record waste and develop ideas to reduce waste
  • I ensure I have an understanding of relevant markets and competition
  • I ensure availaibility of fish products and that the preparation and display is to the highest standard


How do I improve customer satisfaction?

  • I will prepare products to a very high standard for all customers
  • I will build relationships with key customers by understanding their needs and advising them on menu suggestions
  • I will liase with trading teams and store management to ensure that customer expectations are met and exceeded
  • I promote current and future offers to customers and provide relevant advice to support their choice in purchase


Behaviours - what is expected of me?

Behaviours:

Examples:

Customer driven
  • I work with a positive attitude
  • I treat customers with respect and keep PRIDE alive
Delivering results
  • I understand what I need to do
  • I complete tasks quickly without compromising on customer service or standards
Challenging and influencing
  • I set a good example
Positive and effective communication
  • I listen to instructions and respond appropriately
  • I ask if I am unsure about what to do
Working in a team
  • I work as part of a team to achieve objectives
  • I offer to help or support where required
Managing expectations
  • I keep my supervisor informed how I am doing and when I will complete work set for me


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