Retail Support Executive (Scotland, East and North)

Retail Support Executive

(Scotland, East and North)

Kärcher (U.K.) Ltd is a £100m UK subsidiary of the well-established, profitable and growing €1.9bn European Group Kärcher GmbH.

In terms of quality and technology we are the world‘s leading provider of cleaning systems, cleaning products and services for recreation, household, trade and industry. Our products enable our customers to solve their cleaning tasks in an economical and environmentally-friendly manner. Innovation and sustained NPD are core features; 80% of the company’s products are less than 5 years old.

Kärcher believe that our employees are our most important asset; our successes are the successes of our employees. We put our trust in our people to grow our business and maintain our position as the global leader in cleaning machines.

The role of Retail Support Executive, Home & Garden is responsible for collecting customer returned Home and Garden machines and merchandise at the stores of our major retail customers.

Key Areas of Responsibility

To visit customers stores within a designated area, working to an agreed call plan, collecting customer returns as well as demonstrating to the public, on-going staff training program, merchandising in-store displays including point of sale material and checking stock levels.

Main Tasks

Collections & Returns

To manage the collection of returned machines in line with the guidelines set out in the Kärcher Returns Procedure.

Merchandising and Stock Levels

To manage in-store displays ensuring they are neat, tidy and complete in accordance with any planogram or line drawing and to report any discrepancies or inefficiencies to their in store contact and team leader/ line manager.

To ensure that any shrinkage levels are amended on the in-store system to maintain maximum stock levels.

Person Specification

• FMCG/retail background desirable
• Experience in a merchandising beneficial
• Good communication skills
• Time management skills
• Based in territory (East/North Scotland)
• Full clean driving licence

Company Benefits

• Commission structure/bonus scheme
• Company Van/Fuel Card
• Company i-phone
• Pension
• Holiday – 24 days annual leave, plus 8 bank holidays
• Simply Health Cash Plan
• Corporate Clothing
• 50% Staff Discount scheme

The closing date for applications is Thursday 17 April 2014

Applications : recruitment@karcher.co.uk

Contact : Joanna Wheeler, HR Advisor