Customer Business Executive (National Account Manager)

Customer Business Executive (National Account Manager) – Permanent role

Dynamic, pioneering and inspiring, Camelot transforms lives – of National Lottery winners, of the beneficiaries of the Good Causes, and of our staff. We’re licensed to run the National Lottery until 2023, and are committed to maximising returns to the Good Causes in the most efficient and socially responsible way. We have more than 38,000 retailers nationwide to help us achieve our goals, run the world’s most successful lottery website and operate four of the UK’s biggest brands including Lotto and EuroMillions.

We’re looking for an experienced sales professional to help us drive forward our very exciting retail development plans across the UK. Around 70% of adults play The National Lottery nowadays – greater reach than any other FMCG brand in the UK. More than 96% of the UK adult population live or work within two miles of a lottery terminal – with such a wide reach, this is a very exciting sales proposition.

As a Customer Business Executive you will be responsible for delivering sales revenue and profit targets by executing Camelot's commercial plans with it's major customers.  This will include but not be limited to:

• Develop and implement individual Customer Business Plans in collaboration with key customer contacts in designated customer groups or sectors, or operational plans in a strategically important and large customer.
• Develop and implement a relationship management plan at either at a commercial or operational level to strengthen our business relationships.
• Work alongside or within the retailers’ organisation to ensure plans are implemented across all the relevant departments.
• Analyse business performance and generate key insights, identify growth opportunities and implement initiatives to maximise sales revenues and profits.

Desired Skills and Experience

You will have experience in a similar role, including:

• Demonstrable knowledge and experience within an FMCG environment
• Managed National Accounts
• Proven selling and negotiation skills
• Ability to generate new business and follow up on leads
• High level interpersonal skills including written and verbal communication
• Proven ability to successfully interact with and manage retailers (customers)
• Online retailer knowledge is a bonus

In order to be considered you MUST have experience managing national accounts at head office level and must be competant in dealing with very senior stakeholders.

This role is home based however you will be required to travel to Watford once or twice per week. The accounts you manage will also be UK wide therefore this role requires national travel.

Camelot offers the opportunity to thrive within a company that allows employees autonomy and impact within the close-knit culture that a smaller company can offer, however with the returns, brand, total reward and development opportunities that you might expect of a large corporation. A generous salary plus bonus, benefits and a company car is on offer.